PHD Virtual Technologies Announces Comprehensive Monitoring Solution for Citrix XenDesktop

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New Capabilities in PHD Virtual Monitor allow XenDesktop administrators to eliminate “gaps” in visibility for more effective Virtual Desktop monitoring

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PHD Virtual Monitor is inexpensive, easy to deploy and offers one view of the entire XenDesktop environment.

PHD Virtual Technologies announced that is has extended its PHD Virtual Monitor solution to provide comprehensive monitoring of Citrix XenDesktop environments. These new features fill a critical gap that exists between the requirements of XenDesktop administrators and the functionality available in user experience monitoring solutions. Most virtual desktop monitoring technologies provide valuable end user service level metrics but lack the capability to easily monitor all of the physical and virtual resources that directly affect the end user experience. This creates silos of visibility that make it difficult to determine the root-cause of performance problems, complicating and lengthening the time to remediation.

“You don’t have to spend much time with XenDesktop or XenApp customers to understand that, if performance issues arise in a Citrix XenDesktop deployment or evaluation, it is a major challenge to determine causality, quickly remediate and provide objective evidence that proves the genesis of the performance degradation.” said Thomas Charlton, Chairman and CEO, PHD Virtual Technologies. “The core issue is that current solutions are either focused only on user experience or, if they do have the capability to monitor the whole infrastructure, are so difficult to deploy and expensive that they are not a viable solution. PHD Virtual Monitor is inexpensive, easy to deploy and offers one view of the entire environment.”

“We have selected PHD Virtual Monitor for our customer deployments of XenDesktop” said Steve Harms of Pentasys Solutions. “We have thousands of virtual desktops under management and we can’t afford to hear of a problem from the customer. If we do, then it needs to be resolved quickly. PHD Virtual Monitor gives us a single view of our customer’s environment so we can set thresholds for alerts and if they are triggered, quickly determine root cause and remediate promptly. Just as important is the ability to see these events as they take place across the entire infrastructure, so if a network switch is down, my Citrix team is not getting blamed. Certainly, we also needed something that was easy to use and cost effective.”

PHD Virtual Monitor provides a complete view of the underlying virtual desktop infrastructure that cannot be captured by user experience centric solutions alone. XenDesktop metrics from the Desktop Delivery Controller, Licensing Server and Provisioning Server are combined with metrics from the other virtual machines, physical servers, networks, and applications in the environment, giving a single, integrated view of the entire infrastructure. Administrators can be proactively notified if performance thresholds for any part of the infrastructure are exceeded, and if services or processes fail, PHD Virtual Monitor will restart them automatically. An easy to use reporting engine enables administrators to graph metric information of the entire infrastructure for long term trending and analysis. Without the combination of these key capabilities, SLA’s for uptime and availability could not be met.

About PHD Virtual Technologies
Delivering the highest performance and most scalable cross platform backup and monitoring solutions on the market and pioneer of Virtual Backup Appliances (VBAs), PHD Virtual Technologies has been transforming data protection for virtual IT environments since 2006. Its award-winning data protection solution, PHD Virtual Backup is used today by more than 3,500 enterprises worldwide to achieve unlimited scalability, high availability and cost effective backup and recovery for VMware and Citrix XenServer virtual machines. Its PHD Virtual Monitor provides a complete, end to end solution for monitoring virtual, physical and application infrastructures in VMware and Citrix environments. PHD Virtual also provides a suite of free virtualization utilities to assist with the administration and management of virtualized environments. For more information, please visit http://www.phdvirtual.com.

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Brian Nason
PHD Virtual
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