Etisalat Mobilizes Imdaad Through An End-2-End Mobile Work Manager Solution In Partnership With Syclo

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Service will enable increased productivity through a real-time 360 degree view on operations, reduced costs and increased asset longevity.

Mr. Abdulla Ebrahim Al Ahmed, Senior Vice President, Business Solutions at Etisalat and Mr. Jamal Abdulla Lootah, CEO, Imdaad signing at GITEX to use Syclo's mobile.

Given the strong growth in demand for our proven mobility applications in the Middle East and Africa, we are confident to jointly deploy and support a wide variety of mobility solutions with Etisalat in 2011 and beyond.

Within days of launching its innovative ‘Mobile Work Force Management Solution’ in collaboration with Syclo, Etisalat today announced its first strategic partnership with Imdaad, a leading provider of integrated facilities management solutions in the UAE, to deploy an end to end Work Manager Solution in partnership with Syclo. The Mobile Workforce Management Solution will enable Imdaad to improve field worker efficiency and communication while leveraging the ubiquity of mobile devices to streamline work management predominantly in the areas of Field Force Management, workflow approvals, asset management and facilities management.

The Work Manager Solution will be integrated with Imdaad’s Maximo –enterprise asset management system and will provide unprecedented capabilities to manage workload while reducing operating costs through efficient work order management. The solution will be able to utitise peripherals such as location based services, Barcode scanning, RFID and Bluetooth to capture more accurate data to enhance its enterprise system.

Commenting on the solution Mr. Jamal Abdulla Lootah, CEO, Imdaad said: “Being in a facilities management business, time and cost are the two most imperative operational elements for us. Through this comprehensive solution from Etisalat, we can now empower our employees and field workforce to become more efficient and productive irrespective of their location. The solution will also provide a comprehensive 360 degree view of operations to the management, and enable efficient work allocation with respect to daily work orders, tasks and other service requests to employees working remotely – whether within the office premises, on the plant floor, or out in the field with customers.”

Commenting on the innovative service, Abdulla Ebrahim Al Ahmed, Senior Vice President, Business Solutions at Etisalat said: “Etisalat’s collaboration with Imdaad for Mobile workforce management solution is a positive validation of our pioneering competencies and initiatives the area of Mobility solutions. Etisalat has secured a leadership position in the area of mobility through robust partnerships and innovative service solutions that not only enable businesses to increase productivity but also significantly reduce the total cost of ownership through reduced operational expenses."

“Winning a strategic contract within days of launching the solution not only speaks volumes about the strength and robustness of this solution but is also a substantiation of the benefits this solution can bring to businesses,” said Marc Chesover, Managing Director of Syclo International. "Given the strong growth in demand for our proven mobility applications in the Middle East and Africa, we are confident to jointly deploy and support a wide variety of mobility solutions with Etisalat in 2011 and beyond.”

About Syclo
Since 1995, Syclo has worked with over 750 organizations to create, deploy and manage a variety of mobile applications. Syclo’s software extends corporate systems and databases to a wide range of mobile devices and user types, helping companies cut costs, increase productivity and make better decisions across the board. Together, Syclo’s Agentry platform and prebuilt SMART Mobile Suite applications present a flexible, reliable and cost-effective framework for enabling the mobile enterprise. For more information, visit http://www.syclo.com or email info(at)syclo(dot)com

Syclo and Agentry are trademarks of Syclo LLC. All other trademarks are property of their respective holders. Copyright © 2011 Syclo LLC. All rights reserved. For more information, contact pr(at)syclo(dot)com.

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Joe Granda
Syclo
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