Whether customers know exactly what they’re looking for or are using the website to browse through our list of over 1500 partner websites, we wanted to provide them with the tools they need to save.
Middletown, CT (PRWEB) October 25, 2011
Clarus Marketing Group, LLC, a leading marketing and Internet services company, is excited to announce the re-launch of its flagship site FreeShipping.com with a number of new features. The goal of the new website is to provide a best in class experience for both members and client partners by providing a new look as well as a host of new features and functionalities.
“More and more customers are not only looking for savings on the internet, they are looking for a great experience,” said Tom Caporaso, CEO of Clarus Marketing Group. “We want to ensure we are providing not only an outstanding product but also an excellent customer experience. Our new site achieves both for our customers.”
New features include email rebate submission which provides customers the ability to submit their rebate claims by email which significantly decreases processing time. The reorganized main navigation focuses on the main benefits and provides renewed attention on the return shipping coverage FreeShipping.com offers as well as the network of Instant Free Shipping websites. Improved search functionality allows members quick and easy access to all the free shipping deals and coupons FreeShipping.com offers. All of these changes are in line with Clarus Marketing Group’s mission to put the customer first and anticipate their needs.
“Whether they know exactly what they’re looking for or are using the website to browse through our list of over 1500 partner websites, we wanted to provide them with the tools they need to save,” Caporaso added. Finally, long-time customers will notice an entirely new brand as the old look and feel of the website has been updated with a much cleaner and more inviting design. “The new design reflects two things for us. One, an updated look that’s consistent with what our customers expect and two, our commitment to providing not only an incredibly useful product but a product that’s fun and easy to use as well.”
Future plans for Clarus include focusing on the need for new and innovative money saving consumer products. Caporaso notes that the new FreeShipping.com design and functionalities are just the first steps in the company’s product roadmap and plans are in place to introduce new features in early 2012. “This is just the first phase for us. We are continually listening to our customers and the marketplace to ensure we’re always innovating and providing an outstanding product experience,” concluded Caporaso.
FreeShipping.com, a wholly-owned subsidiary of Clarus Marketing Group, was launched in 2002 as a members-only subscription service developed for avid online shoppers motivated by free shipping. Clarus is privately held and headquartered in Middletown, CT. Clarus Marketing Group provides innovative loyalty-based products which provide value to their membership base, merchant partners and large client base. For more information about Clarus Marketing Group, please visit clarusmarketing.com.