CBCI Telecom Video Managed Services Gaining Momentum

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CBCI Telecom VMS Increases by 200% Over Last Year, Spotlights On Video Conferencing Adoption As Preferred Visual Communication For Business

CBCI Telecom, Canada's Leader in Visual Communication

By using our cloud-based service technology our clients know they are getting leading edge at all times

CBCI Telecom, Canada’s Leader in Visual Communication, announced today a 200% growth in client CBCI Video Managed Services contracts in the first half of the year over 2010. Businesses are adopting videoconference as a preferred visual communication method through the use of CBCI Video Managed Services at an advantageous cost. Organizations representing all vertical markets are embracing CBCI Video Managed Services to enhanced video conference access and capabilities.

"Everyone wants to use video conferencing or TelePresence but not everyone want to invest in the infrastructure or the expertise to support it. By using our cloud-based service technology our clients know they are getting leading edge at all times," said Jackie Chisholm, Director, CBCI Video Managed Services, CBCI Telecom. "We've built the CBCI Video Managed Services division by listening to our client’s needs and intend to continue offering services that are flexible and tailored to fit their visual communication needs not only today but well into the future.”

CBCI Telecom’s attention to the needs of its client has helped drive the growth of the company as a whole, as well as drive the growth in the area of CBCI Video Managed Services. CBCI Video Managed Services provides organizations with the services they need for an optimal user telepresence and video conference experience. The services offered constantly evolve. Current clients tap into the CBCI Telecom infrastructure and dedicated team of video conferencing specialists for their specific service needs including:

  • Bridging Services - Connect multiple people at once over video conferencing regardless of the systems brand, the locations, or the type of solution used.
  • Gateway Services (IP-ISDN) – Communicate seamlessly with video conferencing systems that are not using the same type of network connection.
  • Firewall Traversal Services – A secure connection to your supplier or customer video conferencing units.
  • Desktop client service - Access the outside world from anywhere at anytime from any computer.
  • Recording & Streaming Services– The ability to record, view and store videoconferencing sessions at anytime for on-demand viewing.

Foresight in the potential market demands has played a big role in CBCI Telecom’s Video Managed Services success. According to a recent Infonetics Research Analyst note, enterprise telepresence and video conference equipment demand is up 24% year-over-year, and strong double-digit growth in 2011 over 2010 is expected. The growth is also expected to remain in the double-digit growth through at least 2015.

Client testimonials:

  • “All our client groups rely heavily on the usage of the fully managed services and CBCI is able to meet our needs quite effectively.” Quote taken from a recent letter of recommendation from a CBCI Telecom client.
  • “CBCI was able to assist us on a very complex matter that required multiple video conferencing sessions from different locations throughout Canada on an extremely tight timetable.” Referral letter quote.

About CBCI Telecom
CBCI Telecom is Canada’s Leader in Visual Communications; our mandate is to improve business human connection through visual communications. CBCI Telecom is at the forefront of Canada’s adoption of telepresence and videoconference solutions in making visual communications simple and effective for business. We have been serving the corporate, health, education and government communities of Canada for more than 20 years. At CBCI, we don’t believe in a one-size fits all package, we believe in a visual communication solution adapted to your needs. We support our clients in making their visual communications easy through leading-edge professional services and Video Managed Services.

CBCI Telecom is recognized as a Cisco TelePresence Master Level ATP partner and has been named as Cisco Canadian Business Video Partner of the year in 2010 as well as nominated as TANDBERG Partner of the year for 8 consecutive years since 2002. In 2011, it ranked in the Top Information and Communication Technology Companies in Canada of the Branham300 list as well as on the North American VAR500 list. Know you can expect more with CBCI Telecom as we provide the most knowledgeable and talented visual communication resources in Canada. More information can be obtained at http://www.cbcitelecom.com.

About CBCI Video Managed Services
CBCI Video Managed Services is a program that offers video conferencing network management and maintenance including bridging services, webcasting, streaming, monitoring, reservations and scheduling for all DSL, IP, ISDN and MPLS. Our Video Managed Service is flexible and can be customized to meet your specific visual communication needs to get the most out of your network, while at the same time allowing your own staff to focus on their own work activities. Our service offer is carefully evaluate from multiple perspectives and based on your current and future needs -- people, process and technology – in a collaborative effort. CBCI Telecom’s Video Managed Services can scale and grow as your needs change and, in fact, we are the only focused visual communication integrator that can offer our Managed Services both nationally and globally.

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Caroline LeBrun
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