Success for Morgan Drexen as Utah Confirms Compliance

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The Utah Division of Consumer Protection confirms for the support it provides to attorneys. California-based Morgan Drexen does not require a license under the Utah Uniform Debt Management Services.

Utah Confirms Morgan Drexen Compliance

Utah’s Department of Commerce will not require that Morgan Drexen secure license under Utah’s Uniform Debt Management Services Act,” adds Katz.

The Utah Consumer Protection Division put forward questions expressing concerns with regards to Morgan Drexen servicing clients in Utah, while exploring another matter in the state. Morgan Drexen provides integrated support platforms to attorneys nationwide including Utah.

“Because it is riding the wave of the paradigm shift that the entire legal world is experiencing, the business model of Morgan Drexen is often misunderstood by those who are accustomed to the age-old traditional model of practicing law,” says Jeffrey Katz General Counsel at Morgan Drexen.

Morgan Drexen clarified to the Division of Consumer Protection that any attorney providing debt management to Utah consumers does establish an attorney-client relationship. They will also continue to monitor and approve settlement offers and negotiate settlements.

“The Chief Investigator is in full agreement that Morgan Drexen as out sourced support doesn’t offer or provide debt management services to the consumers of Utah. The services of Morgan Drexen extend, as in other states only to Morgan Drexen’s clients -the attorneys we support. Accordingly, Utah’s Department of Commerce will not require that Morgan Drexen secure license under Utah’s Uniform Debt Management Services Act,” adds Katz.

According to, Candice Vogel, a Utah attorney with Manning Curtis Bradshaw & Bednar LLC and outside counsel for Morgan Drexen. “The Utah Division of Consumer Protection was concerned about ensuring compliance by Morgan Drexen, and its attorneys operating in Utah. The uniqueness of Morgan Drexen's business model does at times lead to confusion and concerns by others, including administrative agencies such as the Utah Division of Consumer Protection.”

“Utah Division of Consumer Protection on learning more about the business of Morgan Drexen and the support platforms we provide has been more than helpful in their guidance. Their mission is to protect consumers from unfair or deceptive practices and to encourage the development of fair business practices. They showed great competence in working with Morgan Drexen to obtain a better understanding,” adds Katz.

“The outcome was a good one in that we were able to explain to the Division of Consumer Protection specifically how Morgan Drexen operates and to alleviate the Division's concerns,” adds Vogel.

“Earlier this year the Utah Department of Commerce released statistics for consumers detailing the top ten consumer complaints. They warn consumers to remain vigilant and educate their consumers which is a great asset to them,” concludes Katz.

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Raychel Harvey-Jones
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