New Continuing Education Courses at University of the Pacific, Arthur A. Dugoni School of Dentistry Spotlight Practice Management

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Courses now enrolling cover green dentistry; conflict resolution skills for dental professionals; caring for an aging population and women’s oral health.

University of the Pacific, Arthur A. Dugoni School of Dentistry recently announced its fall and winter series of continuing education programs open to all dental professionals. Spanning multiple areas of dentistry, these courses are geared towards general practitioners, specialists, dental hygienists and assistants interested in ensuring their skills and knowledge are up-to-date.

Practice management is an area of education from which all dental professionals can reap benefits, and an area of continuing education the Dugoni School of Dentistry is currently spotlighting. As the U.S. population changes, technology continues to advance and environmental priorities shift, it is important that dental professionals stay up-to-date on ways to best serve patient needs and ensure the success of their practice or clinic.

The following three courses focused on various aspects of practice management will be held in San Francisco at the Dugoni School of Dentistry:
Go Green, Save Green
Friday, Nov. 18, 2011
Instructors: Fred Pockrass, DDS; Ina Pockrass, JD; and Eco-Dentistry Association
Course Description: Go Green, Save Green offers evidence-based information about the cost savings offered by key, eco-friendly initiatives that maximize chair time, leverage the skills of the team and boost patients’ perceived value for your services. Green dental patients can recession proof your practice while reducing your marketing and communications costs. In all, eco-friendly initiatives can boost a practice bottom line by as much as $50,000 a year. Course attendees will learn how to recognize and reduce the sources of waste and pollution generated in the dental practice; how to assess the true cost of disposables and low-tech approaches; cost-saving initiatives; and how to recognize and benefit from the “green” dental patient.

Caring for Your Patients Throughout Their Lifetime: An Update on Aging and Women’s Oral Health
Saturday, Dec. 10, 2011
Instructor: Linda Niessen, DMD, MPH
Course Description: Practitioners need to constantly evaluate the unique oral health needs that arise when caring for patients throughout their lifetime. This program will review changes associated with aging and diseases and how they affect oral health. The course will focus on two areas specifically: oral health and disease in our aging patients and oral health needs of women. Common medical conditions and the medications patients take that increase their risk of caries, periodontal disease and other oral problems will be examined. The course will also feature a discussion on the modifications of dental treatment for patients with special needs.

Turning Conflict into Opportunity: Conflict Resolution and Communication Skills for Dental Professionals
Saturday, Jan. 28, 2012
Instructor: Mary O’Neill, MA, MFT
Course Description: Conflict can spoil relationships and reduce the profitability of a dental practice. Conflict can also be expensive: it can drain your practice’s energy, erode your business and cost you patients and staff. Conflict, stress and opposing points of view are part of life, but dental professionals can learn to better handle conflict when it arises. When managed effectively, conflict can promote cooperation, collaboration and unity, and can lead to greater productivity and profitability. Course attendees will learn techniques for resolving conflict and how to implement the techniques within a dental practice; effective communication skills for conflict resolution to keep the dental team on task; and how to effectively handle difficult emotions and behaviors that can spoil professional relationships.

For course registration information, fees and registration deadlines, visit Registration discounts are offered for dues paying members of the school’s Alumni Association. For more information, or to register, call (415) 929-6486 or e-mail cedental(at)pacific(dot)edu.

One of the nation’s premier dental schools, University of the Pacific, Arthur A. Dugoni School of Dentistry has served the Bay Area community since 1896. The School of Dentistry is committed to excellence in student-centered education, patient care and research. Its clinics, located in San Francisco, Union City and Stockton, offer quality, affordable dental services to children and adults throughout Northern California.

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Meredith Soden
University of the Pacific, Arthur A. Dugoni School
(415) 929-6482
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