Breakdown Guide from Towergate Insurance

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Towergate Insurance, has joined forces with breakdown and recovery specialist, River Canal Rescue, to produce a Guide listing the five most common causes of emergency call-outs and how to avoid them.

Towergate Insurance Marine Director, Nigel Mills, comments: Over a nine month period, it appears call-outs have shot up by 57%, so in line with our ethos to provide more than just insurance, we thought canal boat owners would find this Guide to be.

Narrowboat insurance provider, Towergate Insurance, has joined forces with breakdown and recovery specialist, River Canal Rescue, to produce a Guide listing the five most common causes of emergency call-outs and how to avoid them.

Available here the guide has been written in a bid to reduce the increasing number of people requiring rescue support.

From January to September this year, River Canal Rescue responded to 3000 call-outs, yet for the whole of 2010 it made 1900 rescue visits.

Last year, the top five call-outs were; fuel issues and contamination 25%, batteries and electrical malfunctions 23%, breaking cables 12%, over-heating/cooling system breakdown 10% and gearbox/drive plate failures 7%. These were closely followed by; problems with alternators 6%, fan belts 5%, propellers 4%, starters 4% and couplings 4%*.

As well as breakdown advice, the Guide offers general preventative maintenance and tool box contents tips, discusses how to solve problems before calling out a third-party and gives a word of warning about bio-diesel.

River Canal Rescue Managing Director, Stephanie Horton agrees: “Many callouts can be avoided by regular servicing/maintenance and learning about your engine. This Guide will act as a prompt; encouraging owners to develop routines that will really help to keep unnecessary costs to a minimum and ensure a holiday or break is not spoiled by an ill-timed breakdown."

Canal boat owners taking out a Narrowboat insurance policy with Towergate can either purchase River Canal Rescue support at a discounted rate or opt for a higher level of policy cover and receive it automatically.

For further breakdown information visit either of the websites and for insurance advice call 0800 515629 or 01743 284664.

Notes to Editors

  • 1900 River Canal Rescue call-outs January to December 2010

Fuel – 484
Electrical – 433
Cables – 232
Cooling Systems – 185
Gearbox/drive plate – 137
Alternators – 120
Fan belt – 90
Propellers – 75
Starters – 74
Couplings – 70

Figure as a percentage of 1900 rounded up or down.

Towergate Insurance is a leading provider of boat insurance and part of the Towergate Underwriting Group Ltd. The business has over 30 years experience in the marine sector and its team comprises experienced sailors.

On 9 September 2011, Towergate Insurance was given the Claims Service of the Year accolade at the UK Broker Awards in recognition of its outstanding claims service.

In keeping to support the communities it insures, this year the firm gave a young dinghy sailor – Scott Wallis from Hampshire - £2000 worth of sponsorship and supported the Sigma 38 Class Association National Championships (30 April – 2 May) at the Weymouth & Portsmouth Sailing Academy, the RIB Goretex Arctic Challenge from Scotland to Norway (June) , the RS Tera National Championships at Hayling Island Sailing Club (July), Bassenthwaite Sailing Club’s annual Regatta (end July), the Port of Dartmouth Sailing Regatta (20-28 August) and the Scottish Champion of Champions dinghy event (22-23 October).

Towergate Underwriting Group Ltd is Europe's largest independently-owned insurance intermediary offering over 200 specialist insurance products and employing more than 4000 people in 100 offices. It is authorised and regulated by the Financial Services Authority.

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Louise Pugh
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