Sagitec Solutions LLC Adds Change Management to Professional Services

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Change Management Services will help pension organizations transition employees and organizational processes to a new IT system.

Sagitec Solutions, LLC

Sagitec Solutions, LLC

“We recognize the importance of addressing the people component of our system engagements,” said Rick Deshler, Senior Partner at Sagitec.

Sagitec Solutions, LLC, a global provider of pension administration software systems, announced today the addition of Change Management Services to its list of professional service offerings. The new services will help pension organizations address the difficult task of transitioning employees and organizational processes to a new IT system by delivering to clients change readiness, system adoption, and organization design services alongside Sagitec’s existing pension administration system business.

“We recognize the importance of addressing the people component of our system engagements,” said Rick Deshler, Senior Partner at Sagitec. “Increasingly, we’re seeing many pension organizations wait to address the challenges of organization design until late in the project life cycle. With the focus on system functionality and requirements during the early phases of the project, considerations about how the pension organization will transition its workforce to new performance methods are often not fully appreciated until much later, resulting in employee resistance, higher costs, and higher risk. With the addition of Change Management Services, we hope to minimize these risks.”

Sagitec defines a truly successful implementation project as one that not only meets contractual requirements and timelines but also prepares end users to champion their new solution. Implementing change management prior to project inception, and continuing through the system design, development, and testing phases, is crucial to ensuring successful adoption. “With our specialized and integrated teams, we’re in a remarkable position to effectively perform change management services in parallel with designing our pension solution. This enables our clients to collectively stay up to speed with crucial design decisions, to value and appreciate the business case for the project, and to be prepared to support operational changes to their daily jobs,” said Patrik Svensson, Sagitec Engagement Manager who is currently implementing this approach on a client project.

Sagitec’s change management methodology was developed alongside existing projects to give it practical and relevant application. Clients received tailored change management activities that have been proven to work in pension-type organizations. “We don’t use a one-size-fits-all approach,” added Mr. Svensson. “We gauge the organization’s starting point and goals, and provide tailored strategies. For example, as part of the standard Needs Assessment phase, Sagitec works with the client to differentiate among org alignment, org redesign and org transformation. Each approach requires a different level of effort and needs to be in-line with their objectives and resources.”

Sagitec’s new Change Management Services enhance Sagitec’s existing Organization Transition & Readiness department and include delivery experts from the pension system industry. “Our change management team brings industry knowledge and proven experience,” said Mr. Svensson. “We specifically tailor our change management process to complement our development methodology. In this manner, we are able to closely integrate our change management, design and development teams to foster open communication, promote buy-in to the project, and prepare the client to transition from current routines to improved processes supported by their new pension solution.”

About Sagitec Solutions LLC

Sagitec Solutions, LLC designs and delivers custom-tailored pension administration systems. With broad experience rooted in the public pension market, Sagitec empowers retirement systems to realize their strategic service visions and drives those visions into action. Sagitec is headquartered in the Twin Cities, MN with additional domestic offices in Denver, Co and Topeka, KS, and international offices in Pune and Chennai, India. Sagitec has been implementing IT solutions successfully across the United States since 2004. Further information can be found at http://www.sagitec.com or by contacting Rick Deshler at (651) 335-3406 or at service(at)sagitec(dot)com.

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