Mesa, AZ (PRWEB) October 29, 2011
The Pew Law Center’s use of innovative technology is well-known to Phoenix bankruptcy lawyers and has gained the firm great respect in the legal community. Today, the Pew Law Center is rolling out a unique new system to ensure client satisfaction using state-of-the-art IT solutions.
“One of our goals is to provide unsurpassed customer service,” says founder and managing attorney Lawrence ‘D’ Pew, “and one way that we accomplish our goal is to implement innovative technology that benefits our clients.”
The most recent innovation that Mr. Pew refers to is the firm’s new Question Tracking System. The Question Tracking System improves customer support by creating a tracking ticket, automatically updating the client’s file, and expediting resolution of the client’s problem, concern, or inquiry. “Our Question Tracking System,” continued Mr. Pew, “includes a comprehensive knowledge base to address common problems in bankruptcy and tax law. All the information we need to get to the heart of the client’s problem is available instantaneously.”
Essentially, when a client makes an inquiry -- by email or correspondence -- about a matter relevant to their case, a tracking ticket with transaction number is issued. To ensure that the problem is handled promptly, the Question Tracking System immediately forwards the client’s ticket to the key person at the Pew Law Center for resolution. “This Question Tracking System will save our clients time, money, and heartache,” says Mr. Pew, “by ensuring that their questions are answered without delay.”
The Pew Law Center is extremely proud of its reputation in the Valley area for outstanding customer service, always striving to exceed client expectations with state-of-the-art IT solutions. “By implementing new technology we achieve even greater client satisfaction,” said Mr. Pew, “we’re on the leading edge of innovation,” he smiled, “because we always put our clients’ needs first.”
For additional details, visit http://www.PewLaw.com or call (480) 745-1770.
Arizona bankruptcy lawyer Lawrence 'D' Pew is an experienced tax, bankruptcy, and transactional attorney, and founder and managing attorney of the Pew Law Center, PLLC, a leading Arizona tax and bankruptcy law firm focused exclusively on debt relief. With offices in Mesa, the law firm serves Arizona residents in the greater Phoenix area, including Scottsdale, Mesa, Tempe, Gilbert, and Chandler. As a client-oriented law firm with a mission to always exceed client expectations, the Pew Law Center has helped over 2,000 people file for bankruptcy and eliminate over $100 million in debt.