Enhanced customer service is a key benefit enabled by the software.
London, England (PRWEB UK) 2 November 2011
Comsense has served the architectural openings industry in North America for over 20 years and the introduction of their Opening Suite software application to this region is a natural progression. Architectural ironmongers can enhance their productivity and accuracy using features designed for this unique industry including integrated vendor pricelists.
“Comsense’s expansion into the UK has been driven by consumer demand and a changing marketplace. We have recognized that competition among British ironmongers is more fierce than ever,” stated Patrick Teas, Managing Director of Comsense UK. “Successful ironmongers are recognizing that delivery of a complete opening, including the doors, frames, and ironmongery is an excellent way to differentiate themselves and ease the coordination burden for the general contractor while increasing their revenues. Comsense software appeals to businesses focused solely on ironmongery and truly shines for those offering, or looking to offer the complete opening.”
The Comsense Opening Suite software application helps distributors increase productivity by enabling their RegAIs and other skilled workers to operate more efficiently. In particular, project bids and submittals can be generated quickly using template projects and product pricing from the built-in vendor price lists. Change orders are handled gracefully, allowing distributors to react quickly to contractor requests and maintain the integrity of the new as-built configuration of the project.
The coordination of doors, frames, and ironmongery is handled seamlessly from takeoff through to product delivery. Preparations required on doors and frames related to the applied ironmongery on the openings are handled using project defaults and a system wide history which helps to eliminate repetitive operations while increasing accuracy.
“Enhanced customer service is a key benefit enabled by the software,” says Patrick Teas. “The project management features of the software provide the ultimate in transparency for your material and in-house shop. The traditionally dreaded contractor calls for product status are answered in seconds using the order management window. All purchase orders, acknowledgements, stock requisitions, shipments and other transactions related to a given project are visible at a glance.”
Comsense has a long history of industry involvement, including many years with the Door and Hardware Institute (DHI) in North America, and more recently as associate members of the Guild of Architectural Ironmongers (GAI). The influence of this involvement is reflected in the best practices embodied in the features and processes of their software, and recommended by their consultants and trainers.
Architectural ironmongers and product vendors interested in learning more about Comsense and their Opening Suite software application can visit http://www.comsenseinc.com. For more information or to schedule a demonstration contact Doug Hobson on 0800 098 8093 ext. 252.
Comsense is a provider of software solutions for the architectural opening and ironmongery industry. The Comsense Opening Suite is a complete business system used by architectural opening distributors for specwriting, estimating and detailing projects through to product delivery including a full general ledger and financial reporting. A dedicated focus on this niche industry, including partnerships with leading product vendors, enables Comsense to deliver solutions that help ironmongers achieve greater value from their skilled information workers and empowers them to provide exceptional customer service.