RIIS Developed Front Office iPad App for Broadsoft

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“Front Office” app allows users to easily set up and manage Auto-Attendants

RIIS, LLC, an IT consulting firm specializing in application development, today announced that it has developed an iPad app called “Front Office” for BroadSoft-powered communications services .

The app enables small and medium businesses to setup and manage auto-attendants for answering and routing incoming calls using the touch based interface of the iPad.. BroadSoft, Inc. (NASDAQ: BSFT) is the leading global provider of software that enables mobile, fixed-line and cable service providers to deliver real-time communications over their IP networks.

With simple drop-down menus and on/off controls, users can present their callers with custom greetings and options to leave messages, connect to specific people, or transfer to other departments. Scenarios can be created to route calls differently based on business hours, after hours and even holidays.

The development of this application is part of BroadSoft’s 2011 BroadSoft XtendedTM Incubator Program – a global initiative designed to accelerate the development of in-demand voice, mobile and web-based communications applications for businesses and consumers through the provision of seed funding, feedback and support to application developers by BroadSoft. RIIS was specifically selected and funded to develop this application as part of the 2011 Incubator Program.

Godfrey Nolan, president of RIIS commented, “This project showcases not only our design and app development skills, but also gave us an opportunity to use our talents in connecting apps with existing backend servers. The Front Office app ties directly into the BroadWorks® platform, and instantly updates users’ auto-attendants as they make changes.”

“We believe that applications such as the RIIS Front Office application will help small and medium businesses be more productive in a growing mobile environment,” said Leslie Ferry, vice president marketing, BroadSoft. “We’re pleased that RIIS has chosen to focus on the needs of enterprise users who want to access and use a variety of applications with the ease, control and quality that previously were only available with consumer offerings.”

RIIS representatives demonstrated the Front Office app at BroadSoft Connections 2011: Crush It! conference held at the JW Marriott Desert Ridge Resort, October 16-19, 2011. To learn more about the event, visit: http://www.broadsoftconnections.com.

About RIIS
RIIS is a growing IT consulting firm, specializing in business application software development. The company’s primary services include accelerated application development through visualization and automation for web and mobile technologies. RIIS serves businesses in the financial, automotive, telecommunications, and healthcare sectors, as well as government organizations. As an iRise® alliance partner, RIIS creates solutions simulated on the iRise platform before development, improving quality and speeding time-to-market. RIIS was founded in 1998 and is headquartered in Southfield, Michigan.

Contact Details:
20750 Civic Center Drive, Suite 380
Southfield, MI 48076
248-351-1200
info(at)riis(dot)com
http://www.riis.com

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Ann Teschendorf
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