We are always trying to put the customer first and are glad that we have so many loyal shoppers out there.
(PRWEB) November 03, 2011
A leader in the promotional products industry, DiscountMugs has made its name with their guaranteed lowest prices. At the beginning of this year, DiscountMugs (http://www.discountmugs.com/) decided to offer free shipping on all of their products (with the exception of glassware and ceramic mugs). This created instant buzz with customers, saving people hundreds of dollars on each order. In efforts to shift their marketing technique for the holidays, DiscountMugs decided to remove the free shipping from their site, but loyal customers we were not about to go down without a fight. Everyday DiscountMugs has over 200 repeat customers purchasing from their website, and these customers wanted free shipping back! Within 24 hours, DiscountMugs decided that it was best to keep their customer base happy, and gave the crowd what they wanted. Free shipping extended. http://www.discountmugs.com/
"DiscountMugs is my go-to place for all of my events and I have bought with them for over a year now. One of my favorite things about being a customer of theirs, is their free shipping. Even though I wouldn't switch to another company even if they did remove the offer, I wouldn't be able to get as much for my money and it might hinder my shopping. They added it back today, just in time for my next upcoming event! Thank you DiscountMugs!" , said Carol, Michigan DiscountMugs' customer. That is just one of the many responses from customers about the extended free shipping sale.
Although it was only removed for 24 hours before Discountmugs management decided to extend the sale, customers who order frequently were calling customer service representatives all day expressing concern over the issue.
"We know that times are tough and that every penny matters, so once we saw what an impact the free shipping had on the customer base, we couldn't extend the sale fast enough! We are always trying to put the customer first and are glad that we have so many loyal shoppers out there," Julie O'Neal, Marketing Coordinator explains.
With holidays fast approaching, and the free shipping sale extended, it would be hard to find a better deal than at DiscountMugs. Known for their ridiculously low prices, and now continuous free shipping, DiscountMugs delivers deals on personalized items for every occasion. To find out what makes their company great, visit their website at http://www.discountmugs.com/ today.