I choose to work with FGI Research because their people consistently create a great customer experience for us.
Chapel Hill, NC (PRWEB) November 03, 2011
FGI Research, a leading full-service market research firm headquartered in Chapel Hill, was named one of the best places to work in North Carolina’s famed Research Triangle area.
“Of the dozens of awards we’ve won over the years, the ‘Best Places to Work’ award is very, very special,” says David Wilson, CEO of FGI Research. “Over the years, our attention to the ‘whole employee’ has created a culture where employees want to go out of their way to help their colleagues. Ultimately, this leads to happier employees and home lives, better teamwork and productivity, and more satisfied customers.”
In order to be recognized as one of the Triangle’s best places to work, a company must receive high marks in a satisfaction survey of its employees and have innovative approaches to human resources.
“Lasting success is only possible when you consistently have very high customer loyalty,” says Wilson. “And, high customer loyalty is only possible when you have great employees who feel supported, appreciated, and engaged with their company, colleagues, and customers.”
According to Jennie King of the Salt River Project (one of Arizona’s largest electric utilities), it’s the people at FGI Research that make all the difference. “Let’s face it, I have a lot of choices when it comes to market research vendors, and plenty of companies can crunch the numbers,” says King. “I choose to work with FGI Research because their people consistently create a great customer experience for us.”
In addition to its strong focus on customer and employee loyalty, FGI Research provides tremendous support to leading North Carolina non-profits, including: Alliance Medical Ministry, the United Way, and Band Together. FGI Research’s commitment to supporting local non-profits is consistent with its culture of 1) Caring for Colleagues, 2) Caring for Clients, and 3) Caring for Communities.
About FGI Research
FGI Research, Inc. is a leading provider of market research services to top companies around the world. Offerings include custom market research, custom online panels, online communities, social media mining, and research-driven consulting. FGI is currently celebrating 30 years of business as well as its recognition as one of the Best Places to Work in 2011. North Carolina clients include Lowes Home Improvement, Family Dollar, Blue Cross and Blue Shield, Triangle United Way, and Becton Dickinson. FGI’s mission is to help our clients stay ahead of their competition by staying connected to their customers.