Fishburns Selects IntApp Time Builder to Improve Lawyer Time Recording Practices and Boost Firm Revenue

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Time Builder software creates an automatic diary of lawyer activity to help ensure that all billable work is accurately recorded

IntApp, Inc., the leading provider of time capture software for law firms, today announced that Fishburns LLP, one of the UK’s foremost professional indemnity practices, with 100 fee earners in London, Bristol and Dublin, has selected IntApp Time Builder to improve time recording practices and boost firm revenue.

"Our firm seeks to resolve claims for insurers in a structured cost-effective way. IntApp Time Builder will improve our ability to accurately track all the work and time that goes into each matter, giving us the visibility required to provide the best service to our clients," said Andrew Meyrick, Chief Operating Officer, Fishburns LLP. "Given the feedback we received from peer firms using Time Builder, we are confident we’ll see immediate results and significant return on our investment."

Fishburns selected Time Builder in part because of its ability to tie into Elite 3E, the firm's practice management software. They sought a product that would also easily interface with and support several other business software platforms, including mobile devices and virtualised desktops, to provide fee earners with a straightforward user experience and maximise adoption.

IntApp Time Builder is a software product that enables law firms to increase revenue by capturing billable time that is missed or under-billed. It does this by providing lawyers with an accurate, consolidated report of their client and matter-related activity, generated by automatically monitoring the key applications they use throughout the day. Tracked systems include document creation, email, calendar, phone, and mobile devices.

Built to leverage IntApp's proprietary IC3 technology, an intelligent cross-referencing, categorisation and classification engine, Time Builder integrates information from the firm's underlying business systems to automatically and accurately match lawyer activity with associated clients and matters. Activity reports are provided to lawyers in a timesheet format that also includes the exact duration of each task.

These intelligent information management capabilities set Time Builder apart from other time capture software tools, which rely on users to manually "train" software to assign specific activities with specific matters and to record task durations themselves.

To allow lawyers to effectively access and use their activity report in whichever way best aligns with their work patterns and preferences, Time Builder makes this information available in several ways, including:

  •     A web-based interface, which offers an optional "secretary mode" to allow third-party time recording assistance
  •     On mobile devices including Apple iPads and iPhones
  •     Directly through Microsoft Outlook
  •     An automated email
  •     A paper printout

The web and Outlook interfaces allow lawyers to group, detail and submit activities directly to financial and time entry software tools including Elite Enterprise, Elite 3E, Aderant / CMS, DTE Axiom and Tikit Carpe Diem.

Using Time Builder allows lawyers to more easily record and enter their time, often finding lost or overlooked work. Additionally, by simplifying time tracking, Time Builder increases lawyer satisfaction while accelerating internal pre-bill review and external client collections processes.

"It was critical that we select a time capture product that can operate on our virtualised desktops and fit into our existing IT infrastructure," said Alan Budd, IT Director, Fishburns LLP. "Time Builder fit the bill on all accounts. Because of the maturity of the product, we expect the implementation to take just a few months and expect broad internal adoption among fee earners."

"We're pleased to add Fishburns to our growing roster of UK firms using Time Builder," said Kaye Sycamore, UK Managing Director, IntApp. "We look forward to supporting their efforts to improve client service and increase lawyer efficiency."

About IntApp
IntApp provides software products and services that enable law firms to achieve competitive advantage by exceeding client compliance requirements, increasing revenue, and reducing operational costs. IntApp's three practice groups (Revenue, Risk and Integration) focus on understanding existing pressures and emerging trends, and translate this knowledge into products and best practices. IntApp products are the most-adopted in their respective categories - Time Builder for time capture, Wall Builder for information barriers and client confidentiality management, and Integration Builder for application integration and master data management. IntApp serves over 200 customers, is endorsed by major software vendors across all categories, and has cultivated a vibrant partner community. For more information, visit:

About Fishburns
Fishburns is one of the foremost professional indemnity practices in the UK. As a firm, we have been providing legal services to the insurance industry for over 30 years. We have dealt with many important and complex matters on behalf of insurers and their clients.

Operating from modern offices in the heart of the insurance sector in the City of London, and with offices in Bristol and Dublin, we act for many of the leading insurers and reinsurers based in the London market and beyond.

"IntApp," "Time Builder" and "IC3" are trademarks of IntApp, Inc. Other trademarks are the property of their respective owners.


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