Neebula Webinar Discusses Customer Challenges, Best Practices In Business-Aligned It Management Implementations

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Survey reveals need for faster implementations within IT organizations.

Customer surveys show that 75% of IT organizations fail to meet their goals of these implementations, finding BSM an enormous task requiring a huge amount of human involvement.

Neebula Systems, a maker of Business Service Management (BSM) solutions, will host a webinar titled “Survey: The Realities of Implementing Business Aligned IT Management”, discussing customer challenges in fully implementing BSM and tying IT resources to business services.

The webinar will be broadcast on Tuesday, Nov. 15, 2011, at 1:00 p.m. EST.

Preregistration is available at https://www3.gotomeeting.com/register/359263406.

Corporate IT organizations are managing an increasingly dynamic environment of online business services, such as e-commerce, CRM, and online banking, which are critical to business performance and must be always available. They are implementing BSM solutions to align IT with the business and assure the availability of such services.

BSM projects focus on creating a central map of all IT components and their relationship to business services. IT processes and tools then use this map to view how IT actions affect the business. This modeling in current BSM solutions is labor intensive and error prone. Keeping this map current, particularly in virtualized and cloud computing environments, is a huge challenge.

Customer surveys show that 75% of IT organizations fail to meet their goals of these implementations, finding BSM an enormous task requiring a huge amount of human involvement.

Yuval Cohen, chief executive officer of Neebula Systems, will host the hour-long webinar. Cohen will discuss survey findings as well as best practices by customers using service modeling technology to quickly pinpoint the root cause of IT issues and assess their impact, requiring BSM implementation to be significantly quicker and easier.

“Today’s complex and dynamic IT environments make it difficult for customers to implement and maintain BSM. Yesterday’s IT map does not help you find your problem today,” said Cohen. “This causes organizations to work with limited BSM deployments, with their focus more on “keeping the lights on.” Research has shown not managing the data center proactively costs organizations, on average, 2 percent of revenue annually.”

To register for the webinar click on : https://www3.gotomeeting.com/register/359263406.

About Neebula Systems
Neebula develops software that understands and minimizes the impact IT-related issues have on business services. An analyst-acclaimed “Cool Vendor,” Neebula discovers and maintains the industry’s most accurate map of how IT components, on-premise or in the cloud, are configured to deliver business service in real-time. Organizations rely on Neebula’s Dynamic Service Model—the holy grail of Business Service Management—to mitigate the risk of change, find and fix issues faster, and lower operations costs. Read about Neebula at http://www.neebula.com.

Contact Information:

Ariel Gordon: Ariel (at) neebula (dot) com
Gail DeLano, Tenacious PR:
gdelano (at) sbcglobal (dot) net; 831.588.1567

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