"we want to ensure that they [our customers] have the right phone systems and equipment for their specific needs and that they are making the best and proper use of those systems."
Bay Shore, NY (PRWEB) November 02, 2011
TelcoDepot.com, a leading online supplier of phone systems, VoIP Equipment, business VoIP service, Hosted PBX, Response Point Systems, Video Surveillance Equipment, Conferencing system s and more to small businesses in the US has announced an expanded collection of free support videos on its online phone system store. The videos will make it easier for businesses, IT departments and technicians to access expert help with programming, configuration, installation, maintenance and troubleshooting of branded phone systems and equipment that may be difficult to obtain otherwise. The free online videos can be accessed by pointing a web browser to the TelcoDepot.com website and then clicking on the "Video Library" tab on the website. The free videos can be viewed online or downloaded depending on browser settings.
TelcoDepot.com provides the videos as part of the company's philosophy of providing real support for its customers. The company also offers a Free Technology Advice program, where businesses can call in Toll-free to get advice about optimizing their phone system infrastructure to enable them cut costs and grow seamlessly.
The free online videos cover a wide range of practical topics including how to setup branded phone equipment - right down to specific programming and configuration help that would take hours to decipher from an actual manufacturer manual. Step-by-step instructions on how to complete procedures from the most basic of tasks to entire systems configuration and testing are available on the videos. It is important for customers to have this type of assistance because it is quite difficult for the average person to make the best use of detailed manufacturer manuals since the information provided is highly technical and takes an experienced professional and expert to decipher and use correctly.
By providing this service, TelcoDepot.com saves time, transfers skills and improves knowledge for people and businesses trying to make the best use of new or installed phone equipment.
The videos are displayed in a searchable library on the site, and the collection is updated on a regular basis. The videos can be used as a guide or reference, and a practical and visual alternative when installing or troubleshooting a new branded phone system, so IT professionals, technicians and even DIY'ers will find them to be very useful.
"As a service-first phone system supplier, TelcoDepot.com is focused on providing phone system knowledge and expert assistance for our customers, so we don't just sell them the phones - we want to ensure that they have the right phone systems and equipment for their specific needs and that they are making the best and proper use of those systems. This philosophy of ours manifests in the great support we have packaged for our clients and the free online videos are a product of that philosophy. In our free online videos we provide expert phone system tips, advice and DIY help for branded phone equipment that would be hard or costly to come by any other way, and this is one way that we try to bridge the gap and provide knowledge for our customers to keep them informed and empowered so that they can make optimal use of their phone system equipment, " says Tom Grinde, V.P. of Sales for TelcoDepot.com
The TelcoDepot.com free online videos contain relevant information regarding branded phone systems, their use, maintenance, configuration, programming, cabling, DIY resources and more. Information offered in the free online videos range from basic issues like how to prepare an Ethernet cable to complete phone system training, phone system benefits and real phone system advice from experts. Models covered include Xblue X16, Syspine, Vertical SBX, TalkSwitch, TelcoDepot Phone System, Aastra AastraLink, Konftel Conferencing system, Panasonic, Allworx, Plantronics, Yealink, and more.
About Telco Depot
Telco Depot is a leading supplier of quality business telephone systems, business VoIP service, VoIP phones, phone headset equipment, video surveillance systems, voice & data cabling solutions, conference phone solutions and Microsoft Response Point Systems. The company’s top priority is to help its clients make informed decisions based on their specific small business phone system needs by providing experience and expertise and guiding them in selecting the best phone systems for their businesses. Telco Depot ensures that their phone systems are fully scalable, affordable priced, and provide the highest value for their clients.
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