Patients To Reorder Prescription Drugs By Text Message

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A free SMS service has been launched by online clinic 121doc in a bid to help cushion the burden of reordering medication on a long-term basis. Exisitng patients requiring prescription drugs will be reminded before treatment runs out.

The online clinic 121doc has set up a new free service aimed at existing patients who choose to order prescription drugs on a long-term basis. An SMS reminder service will inform patients of when their medication is due to end and how to reorder the very same day, by phone and online.

The incentive is the latest addition of patient-friendly innovations implemented by 121doc in recent years. Current advantages for existing patients include 24-hour delivery, customer call-back and Live Chat messenger service.

121doc says incorporating an SMS reminder option into the online order form can relieve patients of the inconvenience of reordering a long-term treatment, and in turn, increase customer relations across the board.

A 121doc spokesman commented: “There have been many instances in the past when a patient has contacted us to ask what action to take when a dosage is missed. We hope the reminder service will prompt patients to act in due time to avoid worry and confusion.”

Daily prescription drugs that are not taken as recommended may work less diligently in improving a patient’s condition. 121doc stresses the importance of sticking to the correct dosage schedule in order to achieve the best results.

121doc is a leading UK online clinic that serves thousands of patients each year. 121doc works with only registered doctors, licensed pharmacies and provides round-the-clock customer service to ensure high quality private healthcare before, during and after treatment.

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Toby Sandford
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