The Business Finance Store Draws Lessons for Small Businesses from JetBlue’s Customer Service Blunder

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The Business Finance Store discusses some strategies that small businesses can implement to ensure great customer service.

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The passengers aboard JetBlue flight 504 from Fort Lauderdale, Florida to Newark, New Jersey were not pleased when they were stuck on the tarmac for 8 hours last Saturday, according to CNN. Many were unpleased with the fact they did not have access to food, water or a functioning bathroom throughout that time. Undoubtedly, JetBlue was facing a significant customer service issue. Small businesses can look at this unfortunate event in preparing their own customer service strategies. In the recent blog post “JetBlue Leaves Passengers Stranded: Keep Your Customers Happy, Healthy and Wise,” the Business Finance Store discusses some strategies that small businesses can implement to ensure great customer service.

Good customer service will keep customers coming back and the business in a good position. Knowing how to interact on a daily basis is important, but it is also essential for businesses to know how to handle unhappy customers. Unhappy customers spread negative words about businesses they are not happy with. This can be detrimental to a business’ success. Read more about how to implement great customer service at the Business Finance Store blog.

The Business Finance Store is a business financing and consulting firm that offers customized Business Financial Solutions. Seasoned professionals offer assistance in a variety of financial solutions to help small businesses succeed such as: Business Financial Solutions, Legal Solutions, and Accounting Solutions.

The staff at The Business Finance Store understands that starting and growing a business is an exciting time. They keep it exciting by taking care of some of the most difficult aspects, by providing legal advice, helping with vital responsibilities like accounting & bookkeeping, and by obtaining business finance. They can quickly and easily guide entrepreneurs through many different complicated processes, and put them on the path to success.

For 10 years The Business Finance Store has been helping startups and other small businesses legally structure their companies, find the right franchises, get the funding they need, and to achieve the American Dream of owning their own successful business. Since expanding nationwide in 2007 they have helped thousands of companies and have funded over $60 Million in business credit lines, not including SBA loans. The Business Finance Store sees limitless potential in the current climate, and looks forward to many strong years of growth to come. Take some time to review their services, and give them a call.

For more information, or a free, no-obligation analysis of your business needs, visit The Business Finance Store, visit A member of their professional staff will contact you to discuss your business' short and long-term goals. Whatever you need, The Business Finance Store is there.


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Kelly Rye
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