Integrated Research Releases Prognosis Path Insight and Stops the Voice Quality Blame Game

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The powerful proactive correlation between network performance and voice quality helps optimize IT operations and resources, and avoid expensive outages.

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Prognosis Path Insight enables you to point your finger at the problem, not each other.

Integrated Research (IR), developer of market-leading Prognosis® performance and availability management solutions for Unified Communications (UC), today announced the launch of Prognosis Path Insight.

Prognosis Path Insight pinpoints the network causes of voice quality problems by automatically isolating degraded calls and their paths through the network. The real-time visualization of the end-to-end voice paths across the data network provides a common frame of reference for voice and network teams to agree on network performance and its impact on voice quality once and for all.

Paul McNamara, IR’s Head of Unified Communications, said “Prognosis Path Insight enables you to point your finger at the problem, not each other. By condensing massive network topologies into only those areas that require focus, then augmenting it with real-time voice quality information, voice and network administrators can agree on a single reality.

“Prognosis Path Insight then facilitates rapid resolution by drilling straight down into a specific voice stream and its associated network devices. All this is possible only with the power of Prognosis, which combines its world class UC management capability with network data to deliver path insight.”

The powerful correlation between network performance and voice quality helps optimize IT operations and resources, and avoid expensive outages. This in turn improves user perception and satisfaction and ensures businesses deliver value to their users and customers.

McNamara added “We’re delighted to release Prognosis Path Insight today because quickly resolving voice quality issues positions businesses well to ensure a firm foundation for their evolving UC solutions.” For more information on Prognosis Path Insight visit http://www.ir.com/pathinsight

About Integrated Research (IR)
IR is a leading global provider of high-definition performance monitoring, diagnostics and reporting software. The creator of award-winning Prognosis® and PowerMinder® − IR builds scalable, customizable solutions designed to manage continuity-critical IT infrastructure, payments and communications ecosystems. IR provides real time solutions that give customers the insight they need to run their business, reduce their operating costs, minimize risk, and gain competitive advantages. For further information on our solutions, please visit http://www.ir.com

Americas Media Contact
Brian Smits
Director of Marketing, Americas
Integrated Research
brian(dot)smits(at)ir(dot)com
+1.303.390.8761

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