Valiant Launches Vantage+ Communications Center

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Real Time Remote Workforce Management Has Arrived. Marks new era in labor efficiency and accountability!

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Valiant Workforce Management Solutions today introduced it’s new Vantage+ Communications Center. Vantage+ still provides all the functionality of previous generations of Vantage software. But in addition, the new Vantage+ incorporates VOIP Technology and a workforce engine, developed and hosted at Valiant, that provides supervisors with employee time and attendance information in real-time by incorporating electronic employee monitoring capabilities.

According to Valiant’s President, Anthony Petraco, “Valiant’s Vantage+ Communications Center is a giant leap forward in the evolution of remote workforce management. Now, managers can be assured of always having proper staffing coverage and can monitor, in real time, every employee’s status, anywhere around the world.”

The Vantage+ Communications Center is one of many powerful, web-based tools Valiant offers to help clients run their business easier and more efficiently. With Vantage+ Communications Center:

  • Clients can always have proper staffing coverage matching skills to jobs.
  • Proper coverage will enable clients to generate more accurate invoices and revenue projection.
  • The auto scheduling workflow feature reduces the back office burden and lets supervisors perform other contract-related jobs.
  • Clients can communicate with hundreds of thousands of remote employees instantly through voicemail and alerts.

With Valiant’s Vantage+ Communications Center every employee     can punch in and out from work via telephone. Their location can be identified using caller ID and supervisors can be notified in real time of late or absent employees. Vantage + will automatically schedule qualified employees for open positions and employees
can immediately accept or decline assignments. The software also gives employees the ability to hear their current work schedule and allows for text messaging and e-mail communication with all employees to avoid coverage issues.

Adds Petraco “For industries where every labor hour directly impacts a company’s bottom line, this new efficiency allows for constant visibility and accountability for every contracted labor hour, and is a valuable and important breakthrough.”

Valiant provides comprehensive, fully integrated point-and-click workforce management software solutions to more than 2,200 clients. The industries they serve include Security, Parking, Restaurant/Hospitality, Government Contracting and others. For more information about Valiant’s Vantage+ Communications Center, or any of Valiant’s other workforce management solutions, contact Jeff DiDomenico at 516.390.1122 or at jeffd(at)valiant(dot)com.

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Jeff DiDomenico
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