Ringgold Telephone Deploys OpenDNS to Comprehensively Block Malware Communication

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Progressive communications provider selects OpenDNS as part of a strategic effort to prevent malware and botnets before they ever become a problem.

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OpenDNS Enterprise prevents requests to malicious sites from ever happening

OpenDNS, the world's largest and fastest-growing provider of Internet security and DNS services that deliver a safer, faster and more intelligent Internet experience to everyone, today announced Ringgold Telephone is using OpenDNS Enterprise to prevent malware and other Internet threats. Ringgold Telephone, North Georgia’s leading communications services provider, leverages OpenDNS Enterprise’s unique malware protection and flexible Web filtering internally as part of a comprehensive strategy to protect employees and company assets from malware and botnets.

Prior to deploying OpenDNS Enterprise, Ringgold Telephone was attempting to block malware through selective filtering with a Sonicwall product. But the solution was inflexible and its limitations allowed malware to penetrate the network, requiring costly and time-intensive cleanup and putting the network at risk. Too, administrators were unable to provide custom access for different employees, which was disruptive to productivity.

“We were experiencing a significant amount of malware on our network and it became abundantly clear that we needed to implement additional security measures, including custom filtering,” said Todd Nelson, ISP manager for Ringgold Telephone. “We wanted to be able to comprehensively block malware, specifically through blacklisting malicious sites, but still give administrators the access they needed.”

Ringgold Telephone chose OpenDNS Enterprise after an exhaustive search for a feature-rich solution that would be easy to implement. OpenDNS Enterprise was the only solution that had all of the functionality Ringgold called essential, including unique malware-prevention technology that would allow Ringgold’s IT team to ensure that Internet threats could be stopped before they ever became a problem.

“OpenDNS Enterprise is unlike any malware solution out there. Instead of running software on individual machines that searches for existing malware, OpenDNS Enterprise prevents requests to malicious sites from ever happening, keeping our network clean and personal information safe.”

Unlike other solutions, OpenDNS Enterprise also offered Ringgold Telephone remote management functionality, which gives the company’s IT team the ability to manage settings, observe network stats and logs and modify privileges from a single Web-based Dashboard. Since deploying OpenDNS Enterprise, Nelson has accessed the Dashboard countless times from his mobile device, allowing fewer trips to remote locations and less time spent at the office on nights and weekends.

Ringgold Telephone, the first company in Georgia to provide high-speed Internet to all of the customers in its service area, prides itself on staying at the forefront of cutting-edge technologies and adopting the services that will best serve its customers and employees. Deployment of OpenDNS Enterprise was seamless and done quickly during business hours. The only difference employees noticed was a safer, faster Internet.

Nelson added: “Security is my top priority and threats are changing daily. I’d recommend OpenDNS Enterprise to anyone, as it is the easiest filtering and malware protection solution I’ve ever implemented and works better than anything else I’ve tried.”

About OpenDNS
OpenDNS is the world's leading provider of Internet security and DNS services, enabling the world to connect to the Internet with confidence on any device, anywhere, any time. OpenDNS provides millions of businesses, schools and households with a safer, faster and more intelligent Internet experience by protecting them from malicious Web threats and providing them control over how users navigate the Internet, while dramatically increasing the network's overall performance and reliability. For more information about OpenDNS, please visit: http://www.opendns.com.

About Ringgold Telephone
Founded in 1912 with only eight telephones, Ringgold Telephone has long been a trusted provider of telephone, Internet and communications services to North Georgia. The forward-thinking company is committed to providing cutting-edge technologies to its customers and ensuring the fastest Internet access available in the region. The company’s leadership continues to forecast trends and advances in technology and adapt Ringgold Telephone’s offerings to ensure customer satisfaction. For more information, visit http://www.rtctel.com/

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Allison Rhodes
OpenDNS
415.344.3200
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