Henderson Global Investors Goes Live on SunGard’s Protegent Social Media Surveillance Solution

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Henderson Global Investors, a global asset manager with over £74.4 billion assets under management, has gone live on SunGard’s Protegent Social Media Surveillance solution to monitor its registered reps’ activities on LinkedIn pages.

Henderson Global Investors, a global asset manager with over £74.4 billion assets under management, has gone live on SunGard’s Protegent Social Media Surveillance solution to monitor its registered reps’ activities on LinkedIn pages. Henderson Global Investors (North America) Inc., with offices in Chicago, IL and Hartford, CT, uses Protegent Social Media Surveillance to help manage supervisory regulatory obligations and enforce internal social media policies by providing automated reporting and alerting capabilities.

In addition to tracking activity on the company’s LinkedIn page, Protegent Social Media Surveillance provides Henderson with post-review monitoring and alerting every time an employee enters information or messages on his or her LinkedIn page, giving the firm’s compliance staff the ability to monitor changes and helping ensure employees meet compliance standards. Knowing social networks will become a growing area of interest among its registered reps, Henderson selected Protegent because it can support a variety of different social networks including monitoring blog posts, Twitter feeds and Facebook pages.

Carolyn Cetera, compliance associate at Henderson Global Investors (North America) Inc., said, “SunGard’s Protegent Social Media Surveillance contains the LinkedIn monitoring, alerting and reporting capabilities we need today, with the ability to support additional social media sites and functions in the future. It helps increase transparency and saves time by displaying what needs attention immediately, and its integration with LinkedIn takes us right to the page in question. Our marketing team also enjoys the fact that LinkedIn, Twitter and Facebook posts and messages can be created and entered seamlessly from within Protegent to help ensure compliance and provide efficiencies.”

Steve Sabin, chief operating officer of SunGard’s Protegent business unit, said, “As social media becomes a new communications tool for financial advisors, firms need to effectively stay aware of individual communications to help control exposure and reputation risk. SunGard’s Protegent Social Media Surveillance is helping Henderson Global Investors track their registered reps’ LinkedIn activities while also providing workflow efficiencies and the flexibility to monitor additional social media sites in the future.”

About Henderson Global Investors
Established in 1934, Henderson Global Investors is an independent global asset management firm. The company provides its institutional, retail and high net-worth clients with access to skilled investment professionals representing a broad range of asset classes, including equities, fixed income, property and private capital. With its principal place of business in London, Henderson is one of Europe’s largest investment managers, with £74.4 billion assets under management and employed around 1,100 people worldwide (as at 30 June 2011).

About SunGard's Protegent
SunGard's Protegent solutions for compliance, suitability and new account opening help retail and institutional investment firms oversee business processes relating to social media usage, compensation processing, and client acquisition and suitability (including “Know Your Customer” and OFAC list checking, as well as employees' personal trading and code of ethics), while helping reduce expenses and address regulatory requirements. Protegent supports supervision and surveillance practices, helps streamline the compliance life cycle, proactively monitors trades, and provides comprehensive auditing and reporting for financial institutions and companies that trade in energy and commodities markets.

About SunGard
SunGard is one of the world’s leading software and technology services companies. SunGard has more than 20,000 employees and serves over 25,000 customers in more than 70 countries. SunGard provides software and processing solutions for financial services, education and the public sector. SunGard also provides disaster recovery services, managed IT services, information availability consulting services and business continuity management software. With annual revenue of about $5 billion, SunGard is ranked 434 on the Fortune 500 and is the largest privately held business software and IT services company. Look for us wherever the mission is critical. For more information, visit http://www.sungard.com.

Trademark Information: SunGard, the SunGard logo and Protegent are trademarks or registered trademarks of SunGard Data Systems, Inc. or its subsidiaries in the U.S. and other countries. All other trade names are trademarks or registered trademarks of their respective holders.


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