Clearwater, FL (PRWEB) November 08, 2011
Dealership Call Center, a division of Dominion Enterprises, has introduced Online Reputation Pro, a management suite of tools providing dealerships with the most comprehensive program for tracking and influencing their online reputations.
“Eighty-seven percent of customers decide to make a purchase after reading favorable reviews,” said Kelvin Stroud, dealer development tools product manager for Traffic Log Pro. “It is critical that our powersports dealerships embrace a proactive approach to not only track but influence what is being shared about their stores online.” Stroud went on to say, “Online Reputation Pro is the most powerful management tool to hit the market. It provides real-time feedback along with reviews of a dealership’s website. At the core of this solution is leading edge technology that allows distribution options to a variety of review websites. With the recent changes in Google Places, it is absolutely imperative that dealers have a reputation management solution in place.”
The Online Reputation Pro Suite of Tools
Reputation specialists work with dealerships to nurture online reputations and shape brand perceptions through:
- Profile: A dealership’s profile and history are professionally written and distributed to top sites and destinations.
- Track: A dealership’s online reputation is tracked with an established action plan in the event of negative reviews.
- Influence: A dealership’s reputation is controlled and elevated through the process of obtaining and distributing customer reviews to various online review sites.
Dealership Call Center helps dealerships manage relationships with their customers through call center services and reputation feedback. For more information, call 855-435-785, ext. 4.
About Traffic Log Pro
Traffic Log Pro is known as the most user-friendly lead management system in the powersports industry and is praised by dealers and OEMs for its world-class, 24/7 customer support and training. For more information, visit http://www.trafficlogpro.com or call 855-435-7857, ext. 4.
About Dominion Powersports Solutions
Dominion Powersports Solutions, headquartered in Norfolk, VA, is a leading network of world-class business solutions for powersports dealers:
- CycleTrader.com – Over 10.4 million unique visitors come to the nation’s leading marketplace every year for new and used motorcycles, ATVs, personal watercraft and snowmobiles.
- PowerSports Network – Top OEMs and dealers trust PowerSports Network for web, e-commerce and mobile solutions.
- Traffic Log Pro – Traffic Log Pro’s web-based CRM and Dealership Call Center platforms help dealers drive sales productivity, improve closing ratios and create customers for life.
- ZiiOS – The industry’s leading cloud DMS lets dealerships manage all the moving parts of their dealership anytime anywhere.
Dominion Powersports Solutions is a division of Dominion Enterprises, a leading marketing services and publishing company serving the automotive, recreational and commercial vehicle, real estate, apartment rental, employment, parenting, travel, and daily deals industries. The company’s businesses provide a comprehensive suite of technology-based marketing solutions including Internet advertising, lead generation, CRM, website design and hosting, and data management services. The company has more than 60 market-leading websites reaching more than 20.9 million unique visitors monthly, and more than 280 magazines with a weekly circulation of 2.4 million. Headquartered in Norfolk, Va., the company has 3,300 employees in more than 186 offices in the United States, Canada, England and Italy. For more information, visit http://www.DominionEnterprises.com.
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