“There's a lot of talk right now about the tough economy but IBT continues to find opportunities to innovate and thrive,” said Clive Moch, President and Founder of International Bath & Tile.
San Diego, CA (PRWEB) November 11, 2011
Economic downturns are cold, brutal and hopefully short. This one is shaping up to be longer and nastier than any since the 1930s. It is a frightening time for businesses in America. San Diego based International Bath and Tile believes that innovation and commitment are the best and bravest ways for small businesses to find success in fearful times.
International Bath & Tile (IBT) opened its doors in 1979, a year when the country was in the midst of another major economic downturn. Today, IBT remains positive in the face of this current economic storm by announcing it has launched a year-long celebrtation to mark its 33rd anniversary.
Family-owned and operated, International Bath & Tile has grown their business into San Diego’s premier destination bath and tile showroom. The business has also built one of the Internet’s largest and most successful bath and home improvement websites at Plumbtile.com. “There's a lot of talk right now about the tough economy but IBT continues to find opportunities to innovate and thrive,” said Clive Moch, President and Founder of International Bath & Tile.
IBT continues to hold onto its market share despite the economic downturn. “It takes time and effort to build a solid reputation,” Moch said. “And in these turbulent times, we feel very fortunate to have won the loyalty and trust of San Diegans and of Internet users outside of San Diego.”
With larger businesses struggling, companies like IBT see opportunities to grow. The recent announcement from Sears to close all of their Southern Californian Standard of Excellence showrooms as a result of the weakened housing market and focus on their core business is a growing trend.
Sears subsidiary, Appliance Builder Distributor has undegone many challenges in a changing market. In a letter to vendor partners, Sears ABD General Manager Erik Hendrickson wrote, “We have had to resize our operating model to be more consistent with the new realities facing our industry. Many of these challenges have never been more felt that within Standards of Excllence South - from the fluctuating market, to the lack of sales, to leadership changes – all of which have indirectly impacted the finanacial performance of the business.”
In contrast, Moch says, “IBT has always focused on luxury, hi-end design products, exceptional service with extensive product knowledge and direct relationships with manufacturers around the world.
“We have built long-term relationships with suppliers and offer many hard to find, exclusive products, as well as good classic brands at a great vlaue. Our expertise in the decorative plumbing market spans 33 years and it can't be done by just anyone. We believe our longevity shows that experience matters.”
“We strive to be indispensable to our customers by offering quality selection and unsurpassed expertise,” says Tammy Moch, VP of Sales and Marketing. “We serve a broad spectrum of customers, which requires very specialized service. Many of our customers are industry professionals like Architects, Designers and Builders that demand a higher level of product knowledge. While the typical homeowner needs more personalized assistance.
“We see this current economic environment as an opportunity to strengthen our customer relationships and ultimately expand our business. Being an owner-operated company allows us to adapt to market changes more rapidly than larger companies, whose bureaucracy cannot react as quickly and end up in trouble. Ultimately, this will benefit consumers because companies will be forced to improve both consumer value and supplier relationships or simply go out of business.”
More than ever, small businesses must be innovative and focus on their core strengths to survive the lean years and be well positioned when the economy turns around. Built on 33 years of dedicated service to San Diegans and the Plumbtile.com website featuring over 300,000 unique bath, kitchen, home hardware and tile products, International Bath & Tile hopes to provide a lasting example for other small to medium sized businesses during this prolonged economic slump.
Clive Moch is available to speak to businesses, business associations, chambers of commerce and other groups about innovation, commitment to customers and dedication to quality as the keys to surviving the downturn. Please call IBT for more information.
About International Bath & Tile:
International Bath & Tile is one of the leading architectural bath and tile companies in San Diego, providing plumbing fixtures, faucets and accessories as well as tile and stone.
International Bath & Tile products have been turning ordinary bathrooms and kitchens into exceptional living spaces for 33 years. IBT is perhaps best known for its outstanding service. Our unique products attract customers but it’s the expertise of our sales associates that keeps customers coming back year after year. IBT has won numerous industry awards for its service excellence including being selected for the 2010 Best of San Diego Award in the Plumbing Fixtures category by the U.S. Local Business Association (USLBA). IBT is an ASID (American Society of Interior Designers) Industry Partner.
IBT has created one-of-a-kind showrooms in San Diego and Solana Beach featuring the very latest products from the finest manufacturers including Alno, Jado, Hansgrohe, Newport Brass, Dornbracht, Axor, Walker Zanger,Hastings, Top Knobs and many more. Stop by one of our showrooms, or give us a call at (858) 268-3723.
VP Sales & Marketing