TeleResults & Partners Enrich Relationship at Fourth User Conference

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The fourth annual TeleResults User Conference 2011 concluded recently in Philadelphia, PA to rave reviews by attendees. The conference held on November 3-4 was jointly hosted by TeleResults, a leader in innovative transplant electronic medical records (EMR), and Thomas Jefferson University Hospital, a premier medical center with a nationally recognized organ transplant program. Dr. Victor Navarro, medical director of the liver transplant program, at Thomas Jefferson University Hospital, opened the conference by summarizing the history and activities of the transplant services at the hospital.

The fourth annual TeleResults User Conference 2011 concluded recently in Philadelphia, PA to rave reviews by attendees. The conference held on November 3-4 was jointly hosted by TeleResults, a leader in innovative transplant electronic medical records (EMR), and Thomas Jefferson University Hospital, a premier medical center with a nationally recognized organ transplant program. Dr. Victor Navarro, medical director of the liver transplant program, at Thomas Jefferson University Hospital, opened the conference by summarizing the history and activities of the transplant services at the hospital.

Many of the nations’ top transplant centers were represented at the conference including clinicians, transplant coordinators and IT experts, all of whom are TeleResults users. Nationwide, TeleResults systems manage over 23,000 wait list patients and over 65,000 transplanted patients.

“We were excited for the opportunity to host the conference this year. Transplant data is a niche specialty, and it’s interesting and valuable to gather users together. Everyone benefits. It’s a chance for the development to receive feedback from users – clinical and technical alike – but also it is a great forum for sharing information.” Chad Gorn, Information Systems Manager, Transplant Services at Thomas Jefferson University Hospitals.

Best practices were shared and presented, including presentations by Cedars-Sinai Medical Center, Thomas Jefferson University Hospitals and The Johns Hopkins Hospital.

“The Collaboration with the other centers was really valuable. To see how they use TeleResults and to learn best practices was all very beneficial.” Sharon Klarman, Clinical Transplant Coordinator at Cedar-Sinai Medical Center.

TeleResults presented Presidio 2.0 (ONC-ATCB certified for Complete EHR Ambulatory) and PresidioPlus, its latest product offerings. Presidio is a multi-organ, multi-facility, transplant database application and clinic-automation system. This unique application was showcased at the conference, allowing users to become familiar with it and thereby provide essential feedback to the TeleResults product development team. TeleResults prides itself on its ability to truly listen to its customers, and its agility when responding to user requests and requirements. The overwhelmingly positive response to Presidio was very encouraging and exciting.

“I am excited about the launch of Presidio. Presidio is proof that the TeleResults team is listening to the users. The new interface is much more intuitive than before and the overall look is much more user-friendly. I am confident that our staff will welcome Presidio and that more of our physicians will utilize the power of our TeleResults database thanks to Presidio’s layout.” Scott Anderson IS Development Manager, Comprehensive Transplant Center at The Johns Hopkins Hospital.

“With Presidio, we are excited since we could transition this program to be a complete EMR. It is user-friendly. It’s all there without searching. It’s going to be a great improvement,” said Marlene Abe, Operations Manager for Kidney Transplant at Saint Joseph Hospital Orange.

“If the 2011 Conference is any indication, the latest TeleResults release, dubbed 'Presidio', will keep this well-established software on the vanguard of Transplant-specific data communications and reporting, far surpassing anything else out there.    I was especially impressed with the user-friendly approach they have employed with the new framework, specifically the 'Simple' mode which is exactly what a clinician in a clinic setting has been craving.    Kudos to TeleResults on this one. They got it right.” Raymond Cogan, System Analyst at UCSF Medical Center.

In addition to Presidio, attendees also previewed two up-coming additions to the TeleResults suite of products: Ventricular Assist Device (VAD) and Liver Malignancy modules. Again, the response was exceptionally positive. These new additions generated a lot of excitement due to the need for these products in many transplant facilities.

“I want to commend TeleResults for the addition of the Liver and VAD modules. Both of these areas are important for Hopkins and I am glad to see that TeleResults has made a point to incorporate these two modules into Presidio,” Scott Anderson, IS Development Manager, Comprehensive Transplant Center at The Johns Hopkins Hospital.

The TeleResults User Conference has become an essential annual forum for the exchange of ideas and best practices, and for getting TeleResults product previews. It allows customers to provide direct feedback to the development process and get a glimpse of up-coming products and enhancements.

“The Conference was informative, especially to see what products are coming in the future. The changes made really allow for true meaningful use of the system.” Ellen Shukhman, Living Donor Program Clinical Transplant Coordinator at Cedar-Sinai Medical Center.

About TeleResults

TeleResults is a leading provider of innovative software solutions for transplant and other medical facilities. Founded in 1995 and headquartered in San Francisco, CA, TeleResults combines today’s most powerful electronic medical records (EMR) capabilities with a strong commitment to customer service. TeleResults empowers medical centers by helping increase staff efficiency, minimize overhead costs, and optimize the delivery of patient care. TeleResults is recognized as a leader in the development of transplant database applications. Several of the most prestigious transplant centers rely on TeleResults for the daily management of their patients and for meeting compliance requirements by UNOS and CMS. TeleResults has an unparalleled commitment to customer satisfaction and a loyal, growing customer base of satisfied clients across the United States – from small single-organ programs to large multi-organ, multi-facility teaching institutions. To learn more about TeleResults, please visit http://www.teleresults.com.

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Ghassan Khabbaz
TeleResults
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