Default Service: Does It Have a Future or Is It on Its Way Out? -- A Restructuring Today Webinar

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Default service has become a hot topic of late. Listen as Restructuring Today's panel of industry experts examines the future of default service and whether states should consider its elimination to foster competition to drive down energy prices and boost efficiency and conservation.

Default service has become a hot topic of late as regulators debate which is more secure for customers: having utilities provide service versus making the market 100% competitive.

Both the Texas power and Georgia natural gas markets have already completed the transition. And while the process was not without problems, both states are typically viewed as models of choice in their respective energy types.

Pennsylvania is also considering an end to “default service” in its power industry. So like Texas and Georgia, customers would not have the option of staying with the utility as their default provider.

While several states are grappling with the issue of choice, others argue that default service is a necessary option for customers. Is there a right or wrong answer in this debate or is this really just two sides of the same coin?

In states where default service has been eliminated, mass market shopping rates, not surprisingly, are quite high. But in states that have kept default service, shopping rates among small customers are much lower.

Even where default service has been eliminated, the legacy retailers born out of the old utilities are big players in the market, but many new competitors have shown up as well. And other competitive states have maintained utilities as the default supplier for power and gas, with varying degrees of shopping among small customers.

Is pushing customers into the market the best way to grow shopping or can it be done with utilities still playing a major role?

Is there really a future for default service? Is ending default service the best way to promote choice? If not, what are the alternatives?

Get answers to these questions and more when you register to attend the latest Restructuring Today webinar “Default Service: Does It Have a Future or Is It on Its Way Out?” on Tuesday, November 29, 2011 (also available for immediately download soon after the live event).

Listen as this panel offers its expertise about the future of default service and whether states should consider its elimination to foster competition in hopes of driving down energy prices and boosting energy efficiency and conservation:

  • Nick Fernandez, director of POLR, FirstEnergy Solutions
  • Dennis Urban, senior director of rates and regulatory affairs, PPL Electric Utilities
  • Stan Wise, Chairman and Commissioner, Georgia Public Service Commission
  • James Downing (moderator), editor, Restructuring Today

Find out what steps both states that eliminated default service took on their journey and what key factors were critical to their decision to eliminate default service. Get lessons learned and come away with a better understanding of the potential for success (or failure) in making the transition from default service to choice.

Here are just some of the questions you will get answers to when you register to attend this in-depth, 90-minute webinar:

  • What is the current status of Pennsylvania’s decision-making on default service?
  • How did other states arrive at the conclusion to end default service?
  • What are the pros and cons of ending default service?
  • What is the status quo in states that don’t have default service?
  • What are some other ways that states can increase shopping rates?
  • How likely are other states to consider this major transformation in retail regulation?
  • What will it take to prepare customers for such a big shift in the industry?
  • … and much more!

Details about Restructuring Today's "Default Service: Does It Have a Future or Is It on Its Way Out?" webinar is available at or by calling +1-301-769-6804 (888-471-4447 toll-free in the US and Canada).

Restructuring Today’s mission is to deliver exclusive news chronicling ongoing efforts to open competitive wholesale and retail energy markets with in-depth analysis on why some fail and others succeed.

For more information, contact Season Crawford, VP of Marketing and Associate Publisher, season(at)mminews(dot)com.


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