Christofferson Moving & Storage Receives United Van Lines Top Honor

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The firm earned United Van Lines Top Honor recognition on the basis of its quality service performance in accordance with United’s five-step quality service process, as measured by data generated through a comprehensive survey completed by customers after the move.

Christofferson Moving & Storage, Beloit, Wis., an agent of United Van Lines, has received the 2011 United Van Lines President’s Quality award, which recognizes the top service achievement in the carrier’s U.S. family of affiliated moving agencies.

The selection of Christofferson Moving & Storage was announced by Richard H. McClure, CEO of United and President of UniGroup, United Van Line’s parent company. United Van Lines is the nation’s largest mover of household goods.

Christofferson Moving & Storage is the 16th recipient of the annual award, which was established in 1994. The firm earned the recognition on the basis of its quality service performance in accordance with United’s five-step quality service process, as measured by data generated through a comprehensive survey completed by customers after the move. During his recognition of Christofferson, McClure said, “Customer satisfaction is at the center of every job for Christofferson. Everyone pitches in to make sure that the job is done right. The company’s vice president Casey Christofferson is often personally involved in individual moves, making sure that the customers get what they need.”

There are eight family members working in all aspects of the company alongside the employees as well as overseeing operations. The company was started in 1906 and has evolved into the fifth generation.

In addition to the President’s Quality Award, Christofferson Moving & Storage was recognized as a customer choice winner. The agency was also awarded the President’s Club Award for being among United’s top booking agents and the Performance Excellence Award for outstanding customer service.

About United

United Van Lines is America’s #1 Mover®. In cooperation with its sister company United Containers, United Van Lines is able to offer a full range of moving solutions from do-it-yourself to full-service. With headquarters in suburban St. Louis, United Van Lines maintains a network of 400 affiliated agencies. For more information about United Van Lines and United Containers, visit: http://www.UnitedVanLines.com or http://www.UnitedContainers.com.

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Melissa Sullivan
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