BancTec Grows Remittance Processing Services with Expansion of its BPO Facility in Texas

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The Center of Excellence in Dallas is being expanded to accommodate the growth of the company’s remittance processing business.

BPO leader Maria Allen

Maria Allen, senior vice president and president of the Americas for BancTec, said the Dallas center will improve BancTec's payment processing services.

The expansion of the Dallas Center of Excellence will significantly improve BancTec’s geographic footprint in the U.S. and increase its capacity in the wholesale and retail remittance space.

BancTec, a global leader in business process outsourcing (BPO) for financial transaction automation and document management, has announced the expansion of its Center of Excellence in Dallas to accommodate growth of the company’s BPO business.

The Dallas center that has provided accounts payable processing and document management services will now add remittance processing to its offerings. The Dallas operation will process both retail and wholesale lockbox services.

“The expansion of the Dallas Center of Excellence will significantly improve BancTec’s geographic footprint in the U.S. and increase its capacity in the wholesale and retail remittance space,” said Maria Allen, senior vice president and president of the Americas for BancTec. “The Dallas center will help us provide even better service and deliver the most efficient receipt and processing of payments.”

BancTec’s four major remittance processing centers are located in Dallas, Chicago, Charlotte and Phoenix, with three additional satellite facilities in Columbus, Ga., Philadelphia, and the New York metropolitan area.

For the Dallas expansion, BancTec expects to hire approximately 50 new employees and contractors.

About BancTec

BancTec is a global leader in business process outsourcing (BPO), providing financial transaction automation and document management services for organizations seeking to drive efficiency in their financial and back-office processes. Headquartered in Dallas with clients in 50 countries, BancTec leverages its proprietary IP and deep expertise to provide flexible, focused solutions across the financial services, insurance, healthcare, utility, transportation and government sectors. The company operates 19 BPO centers in the United States and worldwide, utilizing a common technology platform to deliver reliability, security, and consistently high levels of performance. To learn more, visit http://www.banctec.com or call 1-800-BANCTEC.

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Scott Baradell
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