Carlsbad, California (PRWEB) November 21, 2011
MaintenanceNet Inc., the leading provider of extended warranty and maintenance contract management services, today announced that its MaintenanceNet Service360 solution has been chosen by KMWorld Magazine as a Promise and Reality Awards finalist.
In selecting Service360, KMWorld Magazine cited its value as a cloud-based knowledge management platform that automates and streamlines service quoting, ordering and renewal processes, allowing organizations to achieve positive business results including stronger recurring revenues.
"Each year, the editors at KMWorld Magazine sift through dozens of thoughtful, impressive and sometimes humbling nominations to arrive at two very special awards--the KMWorld Promise and Reality Awards,” explained Andy Moore, KMWorld publisher. "The finalists--such as MaintenanceNet--represent the year’s most intriguing and promising innovations from both the practitioners of knowledge management and the solution providers which fuel that innovation."
Service360 is designed to maximize recurring revenue and expedite operational tasks, offering a centralized online location to track expiring service contracts, generate pre-qualified service quotes, automate service contract renewals, and easily order services. By using Service360, Maintenance customers gain visibility into relationships across contracts, assets, partners and end customers for improved communication, management and service revenues.
“MaintenanceNet delivers a value proposition that is unlike any other in the service revenue market. It allows organizations to take charge of their service contract data and turn it into actionable business intelligence in order to rapidly increase revenue, automate sales processes, enhance channel enablement and improve customer satisfaction,” said Scott Herron, CEO of MaintenanceNet. “We’re pleased and honored that KMWorld has taken note of the value of Service360 by naming it a Promise and Reality Award finalist.”
The complete list of awards finalists can be found online at http://www.kmworld.com/Articles/Editorial/Feature/2011-KMWorld-Promise-and-Reality-award-finalists-78486.aspx.
For more information on MaintenanceNet, visit http://www.maintenancenet.com.
KMWorld (http://www.kmworld.com) is the leading information provider serving the Knowledge Management systems market and covers the latest in Content, Document and Knowledge Management, informing more than 45,000 subscribers about the components and processes - and subsequent success stories - that together offer solutions for improving business performance. KMWorld is a publishing unit of Information Today, Inc. (http://www.infotoday.com)
MaintenanceNet empowers the world’s leading manufacturers and their channel partners to expand the scope and success of their service sales initiatives. The company has delivered billions of dollars in service revenues to the global technology industry, while also improving overall customer satisfaction and retention for the businesses it serves. The key to MaintenanceNet’s success is its proficiency in turning incomplete or inaccurate customer data into actionable business intelligence that drives revenue and profits for technology manufacturers. MaintenanceNet’s Service360 technology platform expedites and automates sales processes, and provides a channel-friendly approach to service quoting, ordering and renewing. For more information, visit http://www.maintenancenet.com or call 866-699-7212.