Toronto, Ontario, Canada (PRWEB) November 21, 2011
Empathica Inc., a leading provider of Customer Experience Management (CEM) solutions to more than 200 of the world’s most respected brands, announced today that it has been named to the Elite 8™ list as part of the Achievers 50 Most Engaged Workplaces Awards. Empathica was specifically recognized as the 2011 award winner in the “culture” category.
“The culture at Empathica reflects our mission statement that we believe everyone deserves to love where they work, shop and dine,” said Mike Amos, Chairman and CEO of Empathica. Added Dr. Gary Edwards, Chief Customer Officer: “We are thrilled to be recognized by the Achievers program as an Elite 8™ company, and will continue to foster a culture that caters to our employees’ creative talents, supreme dedication and ownership of delivering exceptional results for our clients.”
The Achievers (formerly I Love Rewards) highlights outstanding employers in North America that display leadership and innovation across the program’s eight defined elements of employee engagement: leadership, communication, culture, rewards and recognition, professional and personal growth, accountability and performance, vision and values and corporate social responsibility.
To keep employees engaged, Empathica’s management team demonstrates leadership in “walking the talk” by emphasizing their own dedication to the company and their jobs. Empathica’s open door policy extends beyond individual work spaces as all employees work together in an open environment. Most importantly, executives and management are open, accessible, oftentimes irreverent, and are happy to blur the lines between work and friendship. The culture of Empathica embodies ownership by all employees, a strong results focus, while keeping work fun.
Functionally, Empathica rewards employees for hard work through various team events and activities, giving them access to a company game room, and encouraging participation during company foosball tournaments, a yearly "EmpQuest" company scavenger hunt and regular softball games. Employees also have the opportunity to participate in IdeaGen, a program that fosters innovative ideas for the next great product or service each quarter. IdeaGen winners receive a $250 gift card from one of Empathica’s locally based clients. Programs like the Empathica "Rockstar of the Month" and PinPout (Perfect In, Perfect Out) quality awards also reward outstanding employees and helps ensure that success with long-term and short-term goals are recognized.
“We’re proud to honor these standout companies for their passion and commitment to employee engagement,” said Razor Suleman, CEO and Founder, Achievers. “These companies are setting the standard for the future of the workplace through innovative technology, creative management practices and the realization that their employees are their greatest asset. With this award, we recognize them as partners in our mission to Change the Way the World Works.”
For more information about the Elite 8™ or this year’s other winners, visit http://www.achievers.com/engaged/.
Empathica provides Customer Experience Management programs to more than 200 of the world's leading brands, ranging from multi-unit retailers, to banks and restaurants. Its rich analysis of survey data using state-of-the-art surveying and dashboard reporting software allows for performance-improvement solutions, evidence-based marketing insights, and customer experience management consulting. Annually, Empathica's 30 million customer surveys in 25 languages reach more than 70,000 locations. A privately-held organization, Empathica is headquartered in Mississauga, Ontario, Canada, has an office in Birmingham, England, and U.S. executive consultants in New York, Chicago, Los Angeles, Atlanta, and Bozeman, Mont. For more information about deriving actionable insights that enhance a brand's operational excellence, visit Empathica at http://www.empathica.com.