The positive responses from our customers in the GuildQuality survey highlight our commitment to our homeowners and provide helpful feedback as we continue to serve the Pittsburgh community.
Mars, PA (PRWEB) November 23, 2011
Weaver Master Builders (WMB), one of the largest residential builders and developers in the Pittsburgh area, is pleased to announce an exceptionally positive response from their most recent GuildQuality satisfaction survey. GuildQuality provides homebuilding and remodeling companies with survey services and real-time customer feedback.
In a published summary of customer feedback:*
o 98 percent of customers recommend their WMB community
o 95 percent are likely to recommend WMB as builders
o 96 percent said WMB adhered to the schedule
o 96 percent were happy with their floor plan
o 96 percent said the sales staff was knowledgeable
o 93 percent said WMB was professional and organized
o 94 percent were happy with the available options
The GuildQuality survey also includes comments from WMB homeowners. “I really liked the maintenance-free living,” says a homeowner in Cranberry Township, Pa. Another Cranberry Township homeowner says, “The sales team acts like a family, which truly delivers warm feelings.” A customer speaking of the most important factors in their purchase decisions says, “The quality of the product, and everyone we dealt with was absolutely more than helpful.”
“Our longevity stems from our desire to provide our customers with a quality home that is a great value while always keeping customer service as our number one priority,” says Chad Weaver, manager of construction services for Weaver Master Builders. “The positive responses from our customers in the GuildQuality survey highlight our commitment to our homeowners and provide helpful feedback as we continue to serve the Pittsburgh community.”
To view the full results of the customer feedback survey, visit the GuildQuality website.
About Weaver Master Builders:
WMB was founded in 1986 by Bill and Bonnie Weaver and has since grown into one of the largest residential builders and developers in the Pittsburgh area. Led by the Weaver family, WMB encompasses a talented team that strives to provide customers with a quality home that surpasses their expectations. From the moment a piece of property is purchased until the completion of the home, a member of the WMB team is involved in every step of the process. WMB takes pride in being a local company that personally performs all facts of development, architectural design, sales and construction.
To learn more about why Weaver Master Builders is one of Pittsburgh’s best and most respected builders, visit their website.
*Customer Approval Rating graph available.
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