Keeping our clients satisfied is our utmost priority, and if we can make their lives easier, we will strive to make that happen.
Boston, Massachusetts (PRWEB) November 22, 2011
eGenerationMarketing, one of the legal marketing industry’s top resources for Social Security Disability marketing, proudly released an update to their Client Portal after months of strenuous work. Prior to these updates, the Client Portal was utilized to organize the Social Security Disability leads sent to law firms by eGenerationMarketing.
Overall, the portal was greeted with praise and appreciation, as it allows for easy tracking on each lead, as well as the ability to convert individual leads to maintain retention rates. In the rare chance that a lead is invalid, the portal also allows the lead to be rejected by clients in order to be reviewed by the management at eGenerationMarketing for refund.
As a young and fast-moving company, eGenerationMarketing is constantly striving to enhance the quality and usability of their products. Despite the rapid nature of the lead-generating industry, however, eGenerationMarketing prides itself on the constant attention and care they demonstrate towards their clients.
“For us, it isn’t about just signing a law firm up and saying ‘I guess we’ll talk soon’,” said Sales and Client Relations manager Doug Cochrane.
“Keeping our clients satisfied is our utmost priority, and if we can make their lives easier, we will strive to make that happen.”
As an internet marketing firm, eGenerationMarketing is perceptive to the ways in which technology can increase the efficiency of the often stagnant and old-fashioned legal industry. Therefore, after months of brainstorming and polling clients, the company embarked on a mission to enhance the features of the Client Portal by constructing additional applications. The conclusion was to address the time consuming and tedious process of filling out Social Security Disability related paperwork. The goal became to take a process that normally requires hours of effort by an attorney or paralegal and streamline it using various programming principles within the Client Portal.
After a few weeks of tireless work from the development team, the complexities were overcome to create an easy to use interface that will greatly enhance the efficiency of any firm that uses it. The process is quite simple. Before, when clients would click into one of the case leads in the Client Portal, they had the option to convert, edit, or contest. Now, the newly launched option will allow clients to generate documents, which will take them to a window of various Social Security Disability benefit forms. From here, the client can pick and choose which forms they would like to have filled out by the portal. Once the forms have been chosen, the user can click for the documents to be generated, creating a PDF of all of the forms with the intake’s name and contact information inputted in the correct fields. From here, the forms will only require the specific information required of each to be filled in. Fortunately, the PDFs can be modified on the computer, or printed out and completed by hand.
Lastly, the document generating application allows the importation of additional materials and personalized letters. Considering every firm has a different procedure with regard to mailing material to its clients, these additional documents can be uploaded to the portal. All the client has to do is follow the very basic instructions to take advantage of the functionality of the auto-fill tool. Collectively, the document generating application takes hours of work being done by hand currently in the legal industry, and in one click on the computer, nearly completes all of the forms in seconds.
“In terms of the document generating portion of the portal, I think we have entirely accomplished our goal,” stated Chris Casey, one of the developers who worked on the project.
“It generates the documents immediately and is quite easy to use. I believe it will be very helpful to our clients and their firms. But as with all of our products, there is always room for improvement.”
eGenerationMarketing is an internet marketing firm out of Boston, Massachusetts, that works with legal practices on both the state and national levels to increase their volume of Social Security Disability cases. Using a combination of internet advertising, search engine optimization and other online marketing strategies, they are able to generate a high volume of low-cost, high quality Social Security Disability Insurance and Supplemental Security Income case leads. These leads are generated by websites considered to be some of the web’s top resources for finding out information about the application process, appealing a denial, what conditions can qualify, and, most importantly, finding legal representation to assist with a case. eGenerationMarketing acts as a bridge by connecting these people who are looking for help with their case by connecting them with either an advocate or an attorney in their area who is eager to assist them.
For more information on the Social Security Disability lead generating services or Client Portal offered by eGenerationMarketing, go to http://www.egenerationmarketing.com or call 617-800-0089.
You can also contact us through our website to request more information about our programs and products.