ILG to Revolutionise Fulfilment and International Courier Business with 3ex.net platform

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Gatwick-based International Logistics Group (ILG) has appointed Exact Abacus to upgrade their back office and customer service systems with the leading-edge 3ex.net software platform. Replacing the incumbent Unix-based system, 3ex.net will provide scalability, superior functionality and a first class experience for customers across the UK.

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ILG

3ex.net software has been specifically developed with the flexibility and features to handle the requirements of companies like ILG

Gatwick-based International Logistics Group (ILG) has appointed Exact Abacus to upgrade their back office and customer service systems with the leading-edge 3ex.net software platform. Replacing the incumbent Unix-based system, 3ex.net will provide scalability, superior functionality and a first class experience for customers across the UK.

ILG is one of the UK’s largest integrated fulfilment and courier providers, working with clients including: Trend, Denon, Bupa, Sunseekers, Dun & Bradstreet and Rolls-Royce. The business is rapidly expanding and with a culture geared to excellence in customer service, has won a host of awards for its endeavours.

The 3ex.net platform will offer customers far more control over their stock, orders and international dispatches, with real-time ‘track and trace’ reporting through the ILG website. Integrated 3ex.net warehouse management systems modules handling multiple warehouses, order processing, job management and finance will deliver significant cost efficiencies and improved profitability within the business. Subsequent project phases are planned to accelerate return on investment in 3ex.net technology. In 2012 the 3ex.net mobile stock control software package will be introduced on handheld devices for ILG drivers to scan parcels on receipt and delivery to the depot, increasing throughput by over 40%.

Exact Abacus Sales & Marketing Director, Lee Thompson, comments on the contract win: “The fulfilment and courier marketplace is poorly served by software vendors and few offer a comprehensive, web-based solution. 3ex.net software has been specifically developed with the flexibility and features to handle the requirements of companies like ILG. We fully expect them to realise instant cost-savings on installation. Furthermore, ILG customers can expect an even better and unrivalled level of service going forward.”

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Dan Hammond
EAOM
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