I told the owner of our first office space that all our team needed was a few rocks to sit on, something to put our laptops on and an internet connection.
Melbourne, FL (PRWEB) November 30, 2011
Answerbase.com reaches its five year milestone since the concept was born, their story showing that the classic internet startup tale of “two guys in a garage” is still very much alive and well. Having its start in a small bar in Spain back in 2006, Answerbase has grown to serve some of the largest companies in the world.
Answerbase is a user generated question and answer platform, allowing companies of all sizes to add a Q&A community on their site. After a company has added their Q&A community, their visitors are able to ask questions on the site where the company’s staff and other users are able to respond with answers to those questions.
The story of how Answerbase.com was founded starts with an unlikely pairing of James Arnold, an American web design and project management consultant who had recently moved to Spain, and David Givoni, an accomplished development and database engineer from Denmark who was doing contract work for companies throughout Europe.
Arnold and Givoni both shared a common interest in starting new web-based businesses and had experience with startups in the past. For Arnold’s most recent project, he was looking for an experienced and accomplished development engineer so he posted a listing to see what developers were available in the area. Givoni received updates of local opportunities and responded to the post, taking the development contract and managed the building of the project.
Upon meeting in a bar to discuss and celebrate the completion of the project, the two started discussing their common interest in the potential of the internet. During the conversation, Givoni mentioned a Q&A platform that he thought had potential.
“I was telling James about this Q&A concept I had been working with for a couple years and its potential to serve a larger audience through a SaaS (Software as a Service) model, and he just looked back at me and said ‘What are you waiting for?’. I thought a minute and then asked myself, ‘What am I waiting for?’ so we started discussing plans on how to ramp things up.” said Givoni.
After six months of development the repackaged Q&A platform was ready to launch and more effectively serve enterprise level companies, shortly after they landing clients with the new platform and receiving their first sales inquiries from Fortune 500 companies. Their office space at the time wasn’t exactly a garage, but it was close.
“I jokingly told the owner of our first office space that all our team needed was a few rocks to sit on, something to put our laptops on and an internet connection. I’ll tell you, we didn’t get much more than that. We went down a dark hallway to get to this large open space with simple tables coming off the walls on both sides. No windows, very poor ventilation, and some chairs that were a bit better than rocks but left something to be desired when we were sitting there for 10-12 hours a day kicking out work.” said Arnold with a smile.
As the internet startup fairytale goes, despite their humble beginnings, after 5 years Answerbase.com now serves some of the most respected names on the internet and business including Edmunds.com, Johnson & Johnson, ABB and the list continues to grow as the word gets out about their Q&A technology. They are also serving smaller companies and websites through the recent introduction of several low-cost plans ranging from $15 per month for the basic plan to $200 per month for the most advanced.
As more and more companies look to discover solutions for creating a loyal community around their products and website’s subject-matter as well as encourage collaboration between members, many are finding that adding Answerbase Q&A to their site is the most effective way to do just that. Along with that discovery continues another success story in the world of internet startups.
Answerbase.com allows site owners to set up a Q&A site in just a couple minutes, with simple tools making it quick to sign-up and integrate their newly created Q&A site. Answerbase.com is a service provided by Lumin Creative, who offers knowledge exchange solutions for public-facing websites as well as corporate intranets. Lumin Creative also provides online solutions in the areas of ticket-based customer support and internal corporate collaboration.