NEW YORK –
CLOUDFORCE NEW YORK (PRWEB) November 30, 2011 -- ServiceMax today announced it has launched its new iPad app on salesforce.com's AppExchange Mobile, extending the marketplace built for the social enterprise. ServiceMax for iPad is among the first apps to leverage AppExchange Mobile, tapping into the power of the proven Force.com platform, salesforce.com’s social enterprise platform for employee social apps. ServiceMax for iPad is currently available for test drive on AppExchange Mobile.
ServiceMax for iPad is the first end-to-end, fully configurable iPad solution for field service. The app offers the full functionality of the ServiceMax Suite, ServiceMax’s native Force.com solution, and has introduced a new level of collaboration never before seen in field service. With ServiceMax for iPad, field service workers bring the knowledge of their entire organization to every job and can easily tap the company’s collective expertise in real-time via Salesforce Chatter or the built-in FaceTime video application.
Comments on the News
- “Together with salesforce.com, ServiceMax continues to define a new paradigm for mobile enterprise software development and distribution,” said Dave Yarnold, CEO, ServiceMax. “The innovative partner-as-a-service platform has now been united with the proven mobile app store model and we expect to see even more success with our iPad offering through this powerful combination.”
- “Customers continue to look to our partners as they transform themselves into social enterprises, and partners like ServiceMax are helping them with that shift,” said Ron Huddleston, senior vice president, ISV Alliances, salesforce.com. “Apps like ServiceMax for iPad exemplify the extraordinary reach of the AppExchange marketplace and continue to push the social, mobile, open and trusted capabilities customers expect from the salesforce.com ecosystem.”
Cloudforce New York Welcomes Attendees to the Social Enterprise
The number of social networking users has surpassed e-mail users. And people access the Internet more from mobile devices than from desktops. Salesforce.com is helping companies meet the challenge of this social revolution with the social enterprise. Today, companies must change the way they collaborate, communicate and share information with customers and employees to stay competitive. By leveraging salesforce.com’s social, mobile and open cloud technologies, companies can transform themselves into social enterprises by developing social profiles of customers, creating employee social networks and building customer and product social networks. Cloudforce New York attendees will be able to learn firsthand how to join this transformation.
With ServiceMax for iPad, field service workers gain real-time mobile access to all customer, work order, and product information, ensuring the efficient resolution of every job. ServiceMax for iPad also offers crucial field-based functionality like signature capture, time and expense tracking, and parts management. ServiceMax for iPad is powered by Service Flow Manager, a new standard in field service that enables service organizations to embed processes and best practices into ServiceMax, ensuring consistent service quality and simple configuration that takes hours instead of weeks or days.
ServiceMax delivers the future of field service, today. The first and only complete suite of cloud-based, collaborative and mobile field service applications, ServiceMax gives companies unprecedented capabilities in field service management to optimize operations and delight customers. Companies use the ServiceMax suite to handle everything from contract entitlements to scheduling & workforce optimization, to inventory & parts logistics and real-time customer and partner portal access. ServiceMax is built and delivered as a native Force.com cloud application so customers are up and running quickly with a low cost subscription model that is completely integrated with their salesforce.com CRM. Customers include large enterprises such as DuPont, Electrolux and Pentair, and smaller companies such as Everyday Wireless and Advanta Clean. ServiceMax is headquartered in Pleasanton, California. For more information, please visit http://www.servicemax.com or find us on Twitter and Facebook.
About the Force.com Platform and AppExchange
Force.com is the trusted social enterprise platform for building and running any employee app in the cloud. Force.com powers the Salesforce CRM apps apps, the more than 250,000 custom apps used by salesforce.com customers such as Japan Post, Kaiser Permanente, KONE, and Sprint Nextel and the more than 1,300 ISV apps built by partners such as BMC, FinancialForce.com and Fujitsu.
Enterprise apps built on the Force.com platform can be easily distributed and marketed through the salesforce.com AppExchange http://www.salesforce.com/appexchange/.
The salesforce.com social enterprise platform delivers the most trusted and comprehensive cloud technologies for social, mobile and open apps. It includes Force.com, the cloud platform for employee apps, Heroku, the cloud platform for customer apps and Database.com, the cloud database to integrate the social enterprise.
Salesforce, Dreamforce, Force.com, Heroku, AppExchange, Database.com and others are trademarks of salesforce.com, inc.