(PRWEB) December 01, 2011
Digimind, a leading provider of competitive intelligence and web-based monitoring solutions, today announced the launch of Digimind Engagement which enables organisations to harness the power of social media as well as strengthen and manage their online communities.
Digimind Engagement allows community managers, PR professionals and intelligence practitioners to track, measure and engage on blogs, forums, discussion boards and social media networks such as Twitter, Facebook and LinkedIn.
Patrice Francois, co-founding Director of Digimind said "We are excited about helping businesses to revolutionise their social media strategy through a comprehensive suite of monitoring, analysis and engagement tools. Digimind Engagement is vital for companies who take their online reputation seriously and want to identify and manage risks as well as new sales opportunities. Our clients will also benefit from having on-demand access to real-time insights and analysis capabilities so they can respond quickly and effectively in the event of a crisis situation."
Digimind Engagement allows users to view online conversations relating to a company or brand, as well as monitoring competitors activities and mentions, and tracking commentary relating to a particular product, industry or sector.
Digimind Engagement will provide the following user benefits:
Monitor the most relevant conversations in the social media sphere whether they take place on Twitter, Facebook, LinkedIn, on blogs or on forums.
Communicate easily by connecting directly to your Twitter, Facebook and LinkedIn accounts from the Digimind platform without leaving your dashboard.
Advanced search capabilities which can be filtered by topic of conversation, by user, by date or by profile on social network accounts.
Visualise and organize conversation flows according to the social network, the topic or the type of workflow (customer relationship, corporate, product, brand issues.
Manage multiple conversations from multiple social network accounts via one dashboard.
Share sales and customer intelligence with upper management (marketing and communication directors, sales directors, product managers etc).
Digimind Engagement offers a comprehensive solution for global enterprise customers, mid-market customers, and any business looking to effectively manage their social media strategy.
Digimind can be deployed alongside existing subscriptions and integrates with other tools from the knowledge management, business intelligence, or CRM fields. Digimind Engagement is available directly from Digimind and through associated resellers and channel partners.
Digimind (http://www.digimind.com) specialises in competitive intelligence and web-based monitoring software that helps organisations to automate the process of collecting, analysing and publishing critical information. Digimind is essential to any organisation that seeks to enhance growth and corporate reputation, while protecting its core assets through ongoing monitoring of market trends, customer requirements and the competitive landscape. Digimind has an international presence to serve the needs of its global client base with offices in Boston, Paris, Singapore and Rabat.
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