Working with CitySourced to develop our CCmobile app has been a pleasure. It has been very successful with our citizens. The features in the latest release, including the ability to push status updates to our citizens, will make the app even more useful.
Los Angeles, CA (PRWEB) December 05, 2011
There is a smarter way for people to inform their city government when something is broken, and recently, the Center for Digital Government recognized the City of Corpus Christi, Texas for their program that uses smartphone technology to save money. A free smartphone application, called "CCMobile", allows the public to let the city know when there are problems such as potholes, graffiti or even a tree resting against a power line. The report is sent to the city's Customer Service Center where a service request is created and sent to the correct department to resolve the issue. The city saves money because the there are fewer calls to city hall and the additional information provided by the app, such as the GPS location and a photo, reduces trips, reduces guess work, and gives the city staff enough information to fix the problem with a single visit.
“Working with CitySourced to develop our CCmobile app has been a pleasure. It has been very successful with our citizens. The features in the latest release, including the ability to push status updates to our citizens, will make the app even more useful.” – Michael Armstrong, CIO for the City of Corpus Christi, Texas.
City staff also report an increase in customer satisfaction since the citizens can track their request and are notified via their phone when the issue is resolved. The app software is powered by CitySourced.
CitySourced is a real time mobile civic engagement platform. CitySourced provides a free, simple, and intuitive platform empowering residents to identify civic issues (public safety, quality of life, & environmental issues, etc.) and report them to city hall for quick resolution; an opportunity for government to use technology to save time and money plus improve accountability to those they govern; and a positive, collaborative platform for real action. A picture tells a thousand words and CitySourced makes it snap.
The CitySourced is free to download and is available on iOS (iPhone/iPad 2), Android, Windows Phone, and Blackberry.
For more information about CitySourced, including images, please visit: