New version of Komisoft's MOR is the easiest and fastest way for voice service providers to increase profits from their daily operations
(PRWEB) December 02, 2011
Kolmisoft today released MOR 11, the latest version of its advanced VoIP Softswitch with Billing and Routing functionality. MOR11 enables alternative telecoms to significantly improve their voice services.
Designed for small and mid-sized telecommunication companies specialised in delivering various VoIP services, MOR 11 now supports expanded API, improved active calls monitoring, improved online cash flow monitoring and an absolutely new functionality that allows telecoms to build their own clouds and launch a virtual multiline business telephone system, or PBX.
“With hundreds of new features, this new version of MOR is the easiest and fastest way for voice service providers to increase profits from their daily operations,” said Mindaugas Kezys, CEO of Kolmisoft. “MOR 11 gives every telecom the tool they need to control the quality of calls, improve their service level and protect voice services from hacking and money loss.”
The new API (application programming interface) in MOR allows telecoms to integrate their billing and routing data with any ERP, CRM or accounting software. Such integration accelerates customer service processes including helpdesk, reporting and invoicing. In addition, it allows voice service providers to increase sales due to more flexible pricing, customised offers and service assurance and fulfilment.
A breakthrough new Active Calls functionality allows administrators to see the particular calls that are in the system at that moment. If administrators notice any significant fluctuation, they can react in real time in order to assure system stability by reconfiguring calls or changing prices and/or call directions.
A new Monitoring Addon allows the ability to set and customise traffic and credit limits for any particular telecom customer and react when the limits are reached. Email alerts based on customer traffic or credit limit can be sent to the customer in case of irregularity, or the customer can be blocked if traffic increases significantly. It is up to telecom to set the benchmarks; MOR 11 will assure the control.
The new security tools minimise the risks of money loss due to traffic hacking. Telecoms now are able to monitor their cash flow as user data traffic is being converted to dollars in real time. All suspicious user actions are monitored and hacking attempt messages appear as soon as MOR indicates any user trying to access MOR in a suspicious way.
“Traffic hacking is a big headache for VoIP telecoms. There’re millions of people using VoIP, and any secure system is incapable of avoiding illegal access if user passwords are guessed or disclosed. MOR provides effective alerting to minimise money loss even if the telecom’s infrastructure is hacked,” said Mindaugas Kezys.
MOR 11 comes with additional functions that extend the previous system version, from voice calls billing and routing to comprehensive virtual PBX. By using MOR 11, companies can make connections among internal telephones and eliminate the need to manage or pay for on-site hardware maintenance.
Kolmisoft’s MOR 11 is designed for companies working in VoIP retail, wholesale, calling cards, call shops, resale and system integration markets.
Within the US, Kolmisoft partners with Colocation America, a premier US data centre provider, and Synapse Global Corporation, a leading provider of VOIP hosting solutions.
Pricing and Availability
For existing users who use previous version of MOR in the Software as a Service (SaaS) model, the new version is available as a free upgrade. Full system requirements and more information on MOR 11 can be found at http://www.kolmisoft.com/MOR11 .
Kolmisoft is the best in class VoIP Softswitch with Billing and Routing software provider. The company, that has experienced rapid year-on-year growth, provides advanced telecom billing and routing solutions and services to the telecommunication industry worldwide with deployments in more than 80 countries.
About MOR 11
MOR 11 is the latest version of an advanced system developed by Kolmisoft since 2006. It enables alternative telecoms to provide flexible voice services, effectively manage service offerings and grow their voice businesses due to the systems stability and high traffic scalability. Kolmisoft System MOR integrates the core functions - Authentication, Authorisation and Accounting - with vital functions that facilitate the effective management of all billing/routing-related processes.