Lincoln, Nebraska (PRWEB) December 04, 2011
The recognition comes after an independent survey conducted by the Franchise Research Institute, in which over 85% of all GSI franchisees participated. The survey was designed to determine the level of franchisee satisfaction within the GSI franchise system.
"Using confidential surveys to understand franchisee opinions is vital to building a successful franchise brand," said Jeff Johnson, founder and CEO of the Franchise Research Institute. " Goddard Systems relied upon our unbiased, third-party research to obtain honest feedback from their franchisees, in order to help maximize franchisee sales and profitability.”
The survey asked Goddard School franchise owners to rate their franchisor through a series of questions in categories such as overall growth potential, quality, support and communication.
Among the responses received from Goddard School franchisees:
- 97% gave a positive rating to the overall quality of their franchisor.
- 98% gave a positive grade to the overall communication between home office personnel and franchisees.
- 95% agreed that their franchisor encourages high standards of quality performance throughout the Goddard Systems organization.
- 93% gave a positive grade to the ongoing training and support supplied by Goddard Systems.
“High scores from franchisees, when obtained confidentially, are evidence that a franchisor consistently meets or exceeds expectations. Goddard Systems understands this concept and they work diligently to improve services they provide to their franchisees,” said Johnson.”
“We are very pleased to be recognized as a top franchisor,” said Joe Schumacher, president and CEO of Goddard Systems, Inc. “FranSurvey gives our franchisees the opportunity to speak openly about the relationship. We not only use the feedback to validate our current efforts, but also to better understand franchisees’ needs in the future.”
The Goddard Systems franchise satisfaction results are available:
About the Franchise Research Institute®:
Franchise Research Institute® and FranSurvey® were founded in 2002 to study and promote franchise excellence. As a full-service research firm focused on franchising, we perform franchisee satisfaction research in the U.S. and internationally. Existing franchisees (as consumers of the franchise system) can evaluate their franchise as a business opportunity. World-Class Franchise® opportunities must demonstrate that they are endorsed by their franchise owners through scientific, confidential, third-party surveys.
Current World-Class Franchise opportunities include:
City Wide Maintenance
ComForcare Senior Services
Express Employment Professionals
Express Oil Change and Service Center
The Interface Financial Group
For more information contact: Kristine Graham, Project Manager, The Franchise Research Institute, 800-410-5205 or Kristine(at)FranchiseResearchInstitute(dot)com.