JD brings significant experience to our growing BPO practice and will be responsible for our nationwide client satisfaction and service infrastructure
(PRWEB) December 07, 2011
Clerical-based, back office Business Process Outsourcer MetaSource announced today the appointment of JD Barnes as Executive Director of Client Services.
“With several of America’s leading companies as customers, MetaSource is expanding the scope of its Client Services organization to better serve their business and process improvement needs,” states Doug Giovanni, Vice President of Sales and Marketing. “JD brings significant experience to our growing BPO practice and will be responsible for our nationwide client satisfaction and service infrastructure. His organization’s mission will include initiatives that help customers sustain improved business results through the deployment of clerical and process management strategies."
MetaSource is a leading clerical based BPO (Business Process Outsourcer) of back office and content management solutions servicing a national clientele through a SAS 70 certified and PCI compliant mix of four domestic locations and multiple processing centers in Mexico, Canada, India and China. The Company’s experience and reputation for delivering superior quality and accuracy is built upon a scalable business platform that is robust, thoroughly tested, and engineered for high-volume results easily customizable to the most demanding client requirements. For more information contact Doug Giovanni, Vice President of Sales and Marketing at (801) 513-4154.