Payday Power Introduce New Service to Improve Validation Checks

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Established payday loan broker Payday Power are introducing new validation checks on customer data entered on their website to help the chances of people getting approved for a loan.

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Payday Power are introducing the validation checks on customer data imputed onto the website to make sure that customers have the best chance of getting approved for a payday loan.

This will reduce the amount of mistakes users can make on the website via either auto correction or through the relevant issues being flagged up on the system. Using the most accurate data will mean that the loan process can be completed in a swift, hassle-free fashion.

As an example, if a customer states that they get paid on a weekly basis and enters their next pay date, if the date doesn’t follow the weekly pattern then the issue will be raised. The same applies in the case of a customer entering their postcode too quickly and getting the letters in the wrong order, as the auto correction will identify that it doesn’t match the applicant’s address.

These changes show the dedication and importance of customer service for Payday Power, who are constantly looking for new ways of improving their website and the customer experience when applying for loan. The new validation data checks will allow for a quicker loan application process for all of their customers who apply online.

Simon, the Managing Director of Payday Power, spoke about the new changes: “We have introduced this feature so that our customers can enter the correct information when required and get access to their payday loan in the quickest time possible. The customers are always our main priority and so we want the application process on our site to deliver market-leading levels of ease and convenience.

“We are hoping to introduce similar services in 2012 so that the customer experience improves even further and more people feel confident when they apply for a payday loan on the Internet. These small steps are part of the bigger picture in helping our customers get the money they need without any of the hassle or risk.”

ENDS

About Payday Power

Founded in 2008, Payday Power is a leading broker of online payday loans. Part of the Reset Finance group, they enjoy the backing of a number of major lenders to help get the best deal for customers. Payday Power offer payday loans of up to £1,250 at a representative APR of 1,940.5% - equating to around £25 per £100 borrowed or 25% of the total amount - and are committed to responsible lending.

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Samantha Stratton
Impact Media
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