Consumers are comfortable with the web and mobile technology, and as such they are driving the demand for e-signatures.
Montreal, QC (PRWEB) December 07, 2011
Silanis, the leader in enterprise e-signatures and the provider with the largest e-signature deployments, encourages businesses and organizations of all sizes to adopt the newly released SPeRS 2.0 guidelines (Standards & Procedures for Electronic Records and Signatures), published by the Electronic Signatures and Records Association (ESRA).
SPeRS provides a series of guidelines on how to implement e-signatures and e-transactions. The SPeRS 2.0 update focuses primarily on government regulatory developments and changes affecting e-records and e-disclosures that have surfaced in the past eight years since the first version was released.
This has become especially important as transactions for services such as banking, insurance, investment and health are happening more frequently on the web and regulatory changes are being made to keep pace with new technologies such as social networking, mobile devices and cloud computing.
“It’s interesting to note the shift in drivers for paperless processes. Just a few years ago, these were primarily cost reduction and efficiency, but today it is all about improving customer experience,” said Michael Laurie, Silanis co-founder and vice president of strategic planning. “Consumers are comfortable with the web and mobile technology, and as such they are driving the demand for e-signatures.”
The timing of the SPeRS 2.0 release coincides with yet another indicator of the growing demand for e-signatures. In a newly published Forrester Research report entitled, “What to look for in e-signature providers,” analyst Craig Le Clair says, “E-signature market momentum is increasing due to rapidly evolving business process and workflow automation. The recent trend to use e-signatures to improve the customer experience is also accelerating adoption. As a result, business process professionals and content and collaboration professionals should make e-signing part of their overall enterprise content management (ECM) and business process management (BPM) strategy; it should be a foundational technology along with records management, eDiscovery, and other content services used across all lines of business.”
Silanis is the most widely used e-signature solution in the world, processing over 600 million documents annually. Since the company was founded in 1992, our solutions have strengthened business processes within the top 3 North American banks, the top 5 insurance companies and the entire US Army, among others. Enterprises around the globe depend on Silanis to accelerate business transactions, improve customer experience and reduce costs while improving compliance with legal and regulatory requirements. Silanis’ on-premise, cloud and SaaS e-signature solutions eliminate manual, paper-based processing and enable e-commerce and e-government transactions to be electronically executed from start to finish.