One of the things that helped solidify our decision was the fact that the Support team went above and beyond to make sure I knew about all the different things we could track.
Los Angeles, CA (PRWEB) December 07, 2011
ENow, a Microsoft Certified Partner specializing in infrastructure consulting and development of software to simplify Microsoft system management, announced that Carnegie Corporation of New York has selected their award-winning Mailscape tool for Microsoft Exchange Server and mobile device management. Mailscape provides insight into the organization’s Exchange environment so that Loretta Harris, the Director of Information Technology at Carnegie Corporation, could gain a clear understanding of how the email system was being used in order to justify expansion of storage capacity.
Harris selected Mailscape due to its excellent support, ease of install, ability to be up and running in no time, and it worked perfectly from day one. In addition, the intuitive functionality meant she never had to open the user manual. The company standardized on BlackBerry since many of their employees travel for business internationally, so being able to monitor both their Exchange and BlackBerry systems on one screen was another benefit.
Besides helping Harris get Mailscape installed, the ENow Support team provided her with excellent training as well. “One of the things that helped solidify our decision was the fact that the Support team went above and beyond to make sure I knew about all the different things we could track,” states Harris. “It’s one thing to download and install a trial evaluation, but it’s another thing to have someone take the time to show you why you want to track certain things, for example a particular service or application, or why to set thresholds at certain levels. The ENow Support personnel were very familiar with Exchange, not just the Mailscape product, which was extremely helpful for me.” Read the full case study here.
Used by Exchange administrators in over 29 countries, Mailscape is an innovative systems management tool that combines all the key elements for Exchange reporting and monitoring in a single solution. Mailscape has received numerous awards including this year being named the Best Exchange Reporting Tool of the MSExchange.org's Readers' Choice Awards.
Signup online to test drive Mailscape.
ENow is a Microsoft Gold Certified Partner focused on helping companies implement the latest Microsoft technologies and developing software tools to simplify the job of an IT administrator. The company’s flagship product, Mailscape, is an award winning Exchange monitoring and reporting tool that provides a dashboard view of the messaging environment. For more information, call 1-877-TRY-ENOW, email us at info(at)enowinc(dot)com, or visit us at http://www.enowinc.com.