The four franchisors recognised in this year's awards are in an elite group and represent the very best franchise opportunities in the UK.
(PRWEB UK) 9 December 2011
The Best Franchise Awards are based on an industry-wide study of franchisee satisfaction to understand which franchisors best deliver on their promises, have proven franchise systems and offer franchisees excellent financial and non-financial rewards.
Steven Frost from Smith & Henderson, the independent franchise research firm that runs the Best Franchise Awards, said: “What makes these awards unique is they are based on what the real experts think – actual franchisees who work in those businesses day-in-day-out and their first hand experiences. The four franchisors recognised in this year’s awards are in an elite group and represent the very best franchise opportunities in the UK today.”
Jasper’s - which has 10 catering franchises across the UK - scored an impressive 90% overall satisfaction rating from its franchisees against the industry average of 69%. They also scored above industry average on 27 of 28 criteria, with 100% satisfaction for 17 areas including: proven system, training and support, the Brand, products and services, maintaining standards, innovation, respect, trust, confidence and communication.
The industry-wide study of franchisee satisfaction on which the Best Franchise awards was based is known as the Franchise Satisfaction Benchmark. It involved gathering feedback from more than 1,000 franchisees. Franchisors from all corners of commerce participated, ranging from children’s sports coaching to business coaching; from lawn care to domiciliary care; and from retail to accountancy.
Nathan Siekierski, Director of Jasper’s, said “Being able to compare your franchise model to the industry standards is something new and refreshing in the franchising world. Winning an award based on franchisee opinions is the icing on the cake and makes the hard work of the Jasper’s team worthwhile.”
About Jasper’s Corporate Catering
Jasper’s Corporate Catering supplies office catering for business events; as well as vending solutions and on-site catering such as workplace canteens, coffee shops and restaurants. Jasper’s now has 10 franchises across the UK, with more planned. Visit http://www.jaspers-franchise.co.uk
About the Franchise Satisfaction Benchmark (FSB)
The FSB is provided by Smith & Henderson, a leading independent franchise consultancy. It works by inviting existing franchisees to participate in an anonymous online survey which asks them 30 questions about their franchise ownership experience. Using a consistent methodology, the franchise is assigned an overall FSB score and the highest performing franchisors are recognised in the Best Franchise Awards. For more information please visit http://www.franchisebenchmark.co.uk email [email protected] or contact 0207 183 3224.