VMS Academy Training Centers Increase Profitability & Professionalism

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VMS Inc. has launched VMS Academy to train OEM and Dealership personnel to raise profitability and customer satisfaction to greater heights.

VMS NY

Delivering More... Products, Training, and Profits

Their menu system has changed our outlook in finance, and their assistance with staffing has been a huge help to our organization.
- John Chmela
Dealer Principle, Legacy Infinity, Lynbrook NY.

VMS Academy, the new flagship educational institute from VMS, Inc., has separated VMS from its competition. VMS Academy provides an array of comprehensive courses in sales, service, social media and finance. Included in the academy curriculum are classes on business development and management. These educational tools will lead to greater customer satisfaction and retention while increasing dealer, group and manufacturer sales volumes and profitability.

“VMS Inc. has a huge opportunity to help revitalize the auto industry through a series of education courses offered by our VMS Academy that will focus on developing dealership professionals who will create a preferred customer experience.” – George Wafer CEO

“VMS has been a critical component to our operation and success of our finance department. They are always hands on, experienced, professional and always get the job done.” – Matt Luzio GM Atlantic, Toyota Amityville, NY

“Recently Plaza Auto Group made a transition from a major finance provider to VMS and it was the best move we have made as far as finance is concerned.” – Dominic Mele GM Plaza Auto Group, Brooklyn, NY

Sales Courses

Sales training courses offered at VMS Academy encompass all the finer points of making a successful customer presentation. These courses explore, in detail, nuanced techniques and winsome strategies aimed at enhancing the customer experience. With VMS’s DISC training(Dominant/Influential/Steady/Compliant), the sales person establishes the blueprint to determine the best vehicle for each individual customer, as well as to provide valuable negotiation tools to deal with customer objections and uncertainties.

Service Courses

VMS Academy offers a plethora of service classes created by the company’s distinguished and experienced professionals that incorporate only the best industry practices. The extensive curriculum comprises of innovative customer service modules centered on listening to the customer’s needs and addressing those concerns accordingly. Other aspects of these programs will be to gauge and recognize customer expectations and how to efficiently execute customer transactions.

Finance & Insurance Courses

The F&I team at VMS equips dealer and manufacturer employees with the knowledge and skill-sets necessary to have continued revenue growth. The F&I courses highlight the importance of industry regulation adherence, and defines in great detail the various procedures required to ensure full compliance throughout the sales process.

Management

VMS Academy offers a comprehensive course load focused on utilizing DISC as a management tool. These cutting edge techniques include internet development, SEO, inventory management and advertising analysis. Dynamic and interactive workshops focused on effective sales and marketing strategies conducted by eminent industry experts such as Joe Brunner, Jim Ziegler and Grant Cardone, will engage and enlighten executives of all experience levels.

Business Development Courses

Our process creates an efficient plan to successfully market to new and exisiting customers for both sales and service. VMS Academy will focus on correcting inefficiencies with websites and how to manage qualified leads to convert these prospects into sales.

Social Media

Social media courses designed to leverage the power of emerging digital technologies and social media platforms are core components of VMS Academy. Utilization of the resources, applications and engagement styles in these courses will enhance the customer experience and lead to a more solid and loyal customer base.

S. T. A. R. C.

VMS’ commitment towards enhancing Manufacturer and Dealer profitability can be epitomized by its brand acronym: S.T.A.R.C. Support, Training, Accountability, Reliability and Consistency defines the corporate culture at VMS. Propelled by a robust team comprised of top automotive industry executives, VMS incorporates cutting edge business solutions and best business practices into all its product offerings. VMS has earned many top coveted awards and accreditations in the business and continues to strive to grow and develop these products to better serve its customers changing needs.

Vehicle Manufacturers Services, Inc.

Vehicle Manufacturer’s Services, Inc. is a premier automotive sales and finance support company. VMS, Inc. provides exemplary business solutions designed specifically for the automotive industry. Headquartered in Hauppauge, New York, VMS has empowered some of the biggest and most iconic names and brands in the automotive sector, including BMW, Chrysler, Isuzu, Jaguar, Volvo, Kia, Mitsubishi, Mercedes Benz, Saab, Hyundai, Ford, GM as well as Land Rover and Avis. Over the last thirty-five years, VMS has provided innovative and result oriented products, specializing in marketing and insurance programs. VMS also offers a unique blend of educational programs focused on creative financing and profit enhancement. The implementation of these strategies and principles continues to translate into success at both the national manufacturer and local dealer levels.

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Bonnie James
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