Cambridge, MA (PRWEB) December 18, 2011
Enterprise cloud communications service provider Thinking Phone Networks today announced that Gartner, Inc. has positioned the Company in the “Visionaries” quadrant of its highly regarded 2011 “Magic Quadrant for Unified Communications as a Service (UCaaS), North America” report. Published by one of the IT industry’s premier analyst firms, the report reviews Thinking Phone Networks’ pioneering analytics-driven, open standards-based cloud UC platform and services.
“We are honored to be named as a market visionary in the Gartner UCaaS Magic Quadrant. We believe this recognition as a large cloud UC technology provider affirms our thought leadership,” said Steve Kokinos, Thinking Phone Networks president & CEO. “The Magic Quadrant inclusion confirms in our view the value we offer enterprises in helping them define their unified communications vision and simplify execution of that vision by deploying it via our cloud-based platform.”
Gartner reviewed Thinking Phone Networks’ flagship ThinkingSuite ecosystem, a complete UC platform deployed in the cloud to serve the global communications needs of mid-size and larger corporate enterprises. In deploying its services, Thinking Phone Networks works with senior enterprise business and IT decision-makers to develop and execute a common UC vision that aligns corporate business and technology objectives and eliminates the pain of today’s largely premises-based systems and infrastructures to maximize return on investment (ROI).
Inclusion criteria for the prestigious 2011 UCaaS Magic Quadrant study encompasses market share, revenue, number of customers, types of products or services, target market, and other defining characteristics. Gartner positions vendors following exhaustive research that includes vendor briefings, surveys, customer interviews, and input from Gartner analysts and industry contacts.
In the 2011 Magic Quadrant for UCaaS report published December 7, 2011, Gartner analysts Daniel O’Connell and Bern Elliot state, “With UCaaS, the provider owns, manages and hosts the UC infrastructure in its facilities. The infrastructure is typically multitenant or virtualized to allow customers to share hardware resources (and thereby reduce system cost structure). Users pay subscription fees for UC services (typically monthly) rather than making capital investments for dedicated infrastructure. Another UCaaS benefit is that the user does not incur the technology risk of purchasing infrastructure from a vendor that later exits the market.”
The open-standards based ThinkingSuite platform integrates communications with business applications, allowing enterprises to redefine business processes and workflows for organizational efficiency and competitive advantage. The ThinkingSuite platform combines a powerful business analytics engine for process and workflow visibility, third-party application integration to merge previously standalone systems, and best-in-class unified communications applications including voice, video, mobility, presence/IM, unified messaging, contact center, and collaboration.
Learn more about defining your enterprise unified communications vision and deploying it in the cloud by contacting us at info(at)thinkingphones(dot)com, or 800.890.1553, or by visiting our Web site at http://www.thinkingphones.com.
About Thinking Phone Networks
Thinking Phone Networks helps enterprises define their unified communications vision and simplify execution of that vision by deploying it via our cloud based platform in order to drive dramatic business process improvement. Our award-winning ThinkingSuite cloud ecosystem combines a powerful analytics engine and application integration with comprehensive unified communications capabilities on a single open standards-based platform. ThinkingSuite communications services are deployed by hundreds of leading-edge enterprises at thousands of locations around the globe. http://www.thinkingphones.com
About the Gartner Magic Quadrant
Gartner does not endorse any vendor, product or service depicted in our research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.