The Professional Patient Advocate Institute Recognizes the ‘Top People and Organizations’ Excelling in Patient Advocacy

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Leading healthcare advocates and organizations working on behalf of patients were recognized during the 2011 Patient Advocate Conference on Dec. 5 at the Gaylord Palms Hotel in Orlando, Fla.

The Professional Patient Advocate Institute, a national member organization and community for professional patient advocates, celebrated the industry’s leading healthcare advocates and organizations working on behalf of patients during the 2011 Patient Advocate Conference on Dec. 5 at the Gaylord Palms Hotel in Orlando, Fla.

The inaugural Patient Advocate Conference was a unique event, bringing together advocates working in independent practice, hospitals, managed care, community health centers and other access points across the care continuum. The day-long interactive learning event’s mission of was to shed light on the emerging practice of patient advocacy and help promote a culture of clinical and professional collaboration to meet the needs of the individual patient and their family as they navigate the complex healthcare system.

The 2011 Patient Advocate Conference was preceded by an all-day Patient Advocate Workshop on Dec. 4, also held at the Gaylord Palms Hotel in Orlando.

The Patient Advocate Awards Program, presented during Monday’s conference, honored the work of professionals in 18 categories. Categories included behavioral health, employer settings, education, insurance advocates, health advocate educators, health insurance advocates, hospital patient advocates, independent advocates, patient activists, and nonprofit advocate programs. The criteria used for selecting finalists and determining winners included documentation to support key achievements as an individual patient advocate or organization, specific programs or efforts to improve the patient experience, leadership skills that enhanced the practice and programs that showed creativity, critical thinking and patient and family empowerment. The awards program celebrated winning entrants from independent practice to some of the nation's leading payers, hospital systems, healthcare providers and patient advocacy organizations, including WellPoint, AltaMed, MedImmune, Cleveland Clinic and the Catholic Foreign Mission Society of America.

The Conference allowed for learning and dialogue among professionals, with a focus on ensuring patients are at the center of care team and have the information, tools and resources they need to navigate the healthcare system and be active participants in their care.

“It was refreshing to see a gathering of diverse disciplines and professionals working together to strengthen systems to ensure care is safe, effective and patient- and family-centered,” said Conference Chair Anne Llewellyn, RN-BC, MS, BHSA, CCM, CRRN.

The event featured Michelle King Robson, founder and CEO of the leading women’s health advocacy website EmpowHER, as the opening keynote speaker and Rowe Jones, a chronic pain survivor and author, as the luncheon keynote speaker. The two speakers shared how their experiences battling healthcare challenges helped them build companies that empower patients and understand their role as an active participant in their health and healthcare.

Other sessions at the conference focused on improving advocates’ practice through strategies like promoting self-advocacy, the importance of educating families to have a discussion on advance care planning, learning about enhanced communication skills for those at risk, the importance of navigating the hospital setting in a collaborative and proactive manner to foster smooth transitions, and insights into strategies independent patient advocates can use to grow their business.

A complete list of winners and honorable mentions can be viewed at

To learn more about the Patient Advocate Institute visit the website

About PPAI
The Professional Patient Advocate Institute (PPAI), a division of global publishing company Access Intelligence LLS, is a national member organization and a community aligned around a single cause- providing first class advocacy for patients and families as they attempt to navigate the complex health system. The Institute provides the members with information, training, tools, resources and educational activities that enhance the skills and competencies of professional advocates.

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