Ryla Teleservices Call Center Employees Represented by Nichols Kaster, PLLP Granted Conditional Class Certification in Off-the-Clock Case

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Judge Gives Other Ryla Teleservices Customer Service Representatives Opportunity to Join Case.

Nichols Kaster, PLLP

On December 13, 2011, The Honorable Robert L. Miller of the Northern District of Indiana granted Conditional Class Certification under the Fair Labor Standard Act to Plaintiff Martha Swarthout and granted her Motion for Judicial Notice. Ms. Swarthout brought suit against Ryla Teleservices, Inc. on April 13, 2011, alleging that she and other similarly situated customer service employees of Ryla’s call center in Lafayette, Indiana, were not compensated for logging into computer applications and performing other necessary work tasks before the beginning of their shifts and after the end of their shifts. Ms. Swarthout’s complaint also alleged that on certain occasions, Ryla failed to pay her and other similarly situated employees on time. The case is titled Swarthout et al. v. Ryla Teleservices, Inc., 4:11-cv-21 RM (N.D. Ind.)

Judge Miller’s Order means that Ms. Swarthout will be permitted to send judicial notice of the lawsuit to the other customer service representatives who worked at Ryla’s Lafayette, Indiana, call center in the last three years and give them an opportunity to file consent forms to join the case.

This case is one of seven collective actions filed against Ryla by its employees in various states. These cases allege that Ryla failed to pay its employees for all time worked and failed to pay its employees on time. The other cases include Slaughter-Cabbell & Hooks, et al. v. Ryla Teleservices, Inc., 1:11-CV-00202 (N.D. Ga.); Robinson & Wingard et al. v. Ryla Teleservices, Inc., 1:11-CV-00131 (S.D. Ind.), Shea & Gurtin et al. v. Ryla Teleservices, Inc., 1:11-cv-00626 (E.D. Ca.); Dickenson & Green et al. v. Ryla Teleservices, Inc., 11-CV-1208 (D. Co.); Hargrove et al. v. Ryla Teleservices, Inc., (E.D. Va.).

Individuals with questions about any of these cases should contact David Schlesinger at Nichols Kaster, PLLP at (612) 256-3277 or schlesinger@nka.com.

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