Toronto, Ontario (PRWEB) December 16, 2011
This year Unilytics Corporation, a leading web analytics and web optimization consulting firm, celebrated its 10th year of business! “On behalf of the Unilytics team” said president, Peder Enhorning, “I would like to thank our valued customers and business partners for their patronage. We look forward to serving you and working with you for many years to come.”
Unilytics has not only survived but thrived in the highly competitive information technology industry which has seen a multitude of companies come and go over the past 10 years. When Peder Enhorning, Unilytics president, founded the company in 2001 as a reseller for Webtrends’ web analytics products, he was the sole company representative. Unilytics has since become the world’s largest Webtrends partner and the only firm certified with all three major web analytics tools - Webtrends, Adobe SiteCatalyst and Google Analytics. Over the years, Unilytics diversified and specialized in web analytics consulting and training to ensure customers received maximum value from their web analytics implementations. Recently, the company diversified yet again with the launch of proprietary Unilytics products including MERGENCE®, specialized analytics technology for Microsoft SharePoint®, and MONTAGE automated dashboards.
Unilytics is now a preeminent web analytics consultancy and software solutions company with 16 employees (still growing) and over 800 customers including leading firms in finance, technology, communications, healthcare, education, CPG, and media sectors as well as all levels of government. In April of this year, Unilytics opened an office in San Jose, California to better service its rapidly expanding US customer base.
Throughout the many changes in the industry and the economic climate, how has Unilytics continued to flourish? “I believe the key to our success has been our ability to continually innovate and respond to evolving customer needs and industry changes,” said president, Peder Enhorning, “We are committed to understanding our customers’ business needs and ensuring that they achieve their goals. To this end, Unilytics focuses on providing CUSTOMIZED web analytics solutions because each customer is unique and as such has unique business challenges. We’ve found that the “out-of-the-box” or “one size fits all” solutions do not end up being the BEST fit for any organization.”
Mr. Enhorning added that, “While change is constant, one thing has remained the same. Exceeding customer expectations is still paramount to our success. Unilytics' keen focus on customers and our commitment to their success was exemplified by our achievement of a 96% performance rating from customers in a recent Open Ratings Survey conducted by Dun & Bradstreet. Our valued customers gave us an unequivocal vote of confidence, and we pledge to continue to raise the bar for the standard of customer service in the industry for the next 10 years and beyond!”
Unilytics is a leading web analytics and optimization company offering software solutions, consulting, configuration and training to a growing client base of over 800 customers. Unilytics also integrates data from other channels such as email marketing, CRM, customer service and phone support to provide a complete understanding of the customer experience. Consulting services include: website optimization; web analytics customization and training; dashboard creation and management reporting; and KPI analysis. In addition, Unilytics recently released MERGENCE®, specialized analytics technology for Microsoft SharePoint®, and MONTAGE automated dashboards. Unilytics has offices in Toronto, Canada and San Jose, California.