Free Personality Test at Cheetah Learning’s Site Can Help Reduce Workplace Conflict

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The volatile combination of strong personalities and big egos is a recipe for conflict that can result in low morale, negativity and arguments. That’s why the Project Management Professionals (PMPs) at Cheetah Learning ( recognize the importance of identifying personality types when it comes to maintaining effective communication.

According to an assessment from Boston University’s Faculty & Staff Assistance Office, workplace conflict can stem from “personality or style differences.”

That evaluation concurs with findings in a report published by CPP Inc. titled “Workplace Conflict and How Businesses Can Harness It To Thrive,” which indicates that a prime cause of workplace conflict (an estimated 49 percent) can be attributed to “personality clashes and warring egos.”

Little wonder, then, that when the Project Management Professionals (PMPs) at Cheetah Learning ( launched their effort to “Reduce Workplace Conflict,” they recognized the importance of identifying personality types when it came to maintaining effective communication

“The way people communicate is based on their unique personality type,” explains Michelle LaBrosse, CEO and founder of Cheetah Learning, Project Management Institute’s 2008 Provider of the Year. “To better communicate with others, and reduce potential conflict, use the medium and modes that they prefer based on their personality.”

But how can that preference be objectively and empirically determined?

The Cheetah Team relies on the Myers-Briggs Type Indicator (MBTI), which accounts for about 1.5 million assessments annually, including employees of Fortune 500 companies. CPP Inc., MBTI’s publisher, calls it the world's most widely used personality assessment.

“The Myers-Briggs Type Indicator can help you figure out how your personality impacts your communication preferences,” said LaBrosse, who is recognized by the Project Management Institute as one of the top 25 most influential women worldwide in Project Management.

“We like this free online assessment tool: The Kiersey Temperament Survey,” she added. A link to the survey can be found at – and there is no charge to participate.

In addition to the Kiersey Survey, Cheetah offers a variety of Tips, Tools and Deals that can be accessed by filling out the online form at Offerings include the PMP Exam Prep SmartStart Guide, PMP Practice Exam, 2 PDU Skills Assessment Course, and the Getting Started with PM Guide, along with “great deals” on Professional Development Units (PDUs).

These online guides, courses and exams are foundational to “The Cheetah Way,” Project Management done correctly. LaBrosse’s timely insights regarding “The Cheetah Way” are available at – a compilation of her current and archived “Know How Network” columns.

Principles relating to those columns can be found in “Cheetah Know How, How to Apply Project Management Skills Fast,” published by MAKLAF Press, ISBN-13: 978-0-9820803-0-6, and available at

For more information about Cheetah Learning and its various training opportunities, call toll free in the U.S. at (888) 659-2013. Outside the U.S., call (602) 220-1263.

ABOUT: Cheetah Learning is a Project Management Institute Registered Education Provider and is International Association of Continuing Education and Training Certified. Cheetah was awarded the Project Management Institute Professional Development Provider of the Year for 2008 for the significant contribution it made to the field of project management with its accelerated approach to teaching and doing project management.


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Rita Soto
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